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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

987 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

1 Top Rated Features

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

File Synchronization

Mobile and Cross-Platform Access

File Upload & Access

Data Loss Prevention

Electronic Signatures

Large-File Support and Transfer Acceleration

Integration and APIs

Audit Trail

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Document Management

Score 8.5

View Dropbox Business in this category (opens in a new tab)

Dropbox Business Reviews

Ashish S.

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Reliable and Cost-saving Tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox was at the top in terms of performance, reliability, and features.

What is your favorite aspect of this product?

It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).

What do you dislike most about this product?

File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.

What recommendations would you give to someone considering this product?

It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.

Pros

Performance Enhancing
Enables Productivity
Effective Service
Altruistic

yashwanthi m.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2026

Easy to Use and Reliable for Team Collaboration

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

What differentiates Dropbox Business is its simple, user-friendly file sharing and syncing combined with strong business security and admin controls. It’s easy for teams to collaborate and share files, while admins still have control over permissions, users, devices, and activity.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to store, sync, and share files across devices while keeping team collaboration simple and organized.

What do you dislike most about this product?

The main thing I dislike is that storage can become expensive as the team grows, and some advanced features are only available on higher-tier plans.

What recommendations would you give to someone considering this product?

I’d recommend Dropbox Business for teams that need easy file sharing, reliable syncing, and simple collaboration. Before choosing it, compare the pricing and storage limits with alternatives, especially if you have a large number of users or files.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Narina D.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2026

Better search and AI file organization.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out for its easy file syncing, secure sharing, strong admin controls, and smooth team collaboration.

What is your favorite aspect of this product?

My favorite aspect is how easy it is to store, organize, and share files. It also makes teamwork simple by allowing everyone to access files from anywhere.

What do you dislike most about this product?

The pricing can be a little high for small teams, and some advanced features could be easier to use. Overall, it’s a good product, but there’s room to make it more affordable and user-friendly.

What recommendations would you give to someone considering this product?

I’d recommend it for teams that need an easy and reliable way to store, share, and manage files. It’s simple to use and makes collaboration much easier.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Controls access and permitted actions at the user, group, role, workspace, folder, file or sharing-link level

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

File Synchronization Synchronizes content between a central repository and supported devices, providing access to current file versions across locations

Mobile and Cross-Platform Access Provides secure access to content and collaboration functions through supported web browsers, desktop applications and mobile devices

File Upload & Access Supports convenient file upload and access through web, desktop and mobile interfaces, including drag-and-drop, bulk upload and preview of common file formats

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large-File Support and Transfer Acceleration Supports large files and folders through increased size limits, resumable transfers, bandwidth optimization or accelerated transfer technologies

Integration and APIs Integrates with productivity suites, identity providers, communication tools, content systems and business applications and provides APIs

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Document Management

Dropbox Business Reviews

Ashish S.

Reliable and Cost-saving Tool

Likeliness to Recommend

Pros

yashwanthi m.

Easy to Use and Reliable for Team Collaboration

Likeliness to Recommend

Pros

Narina D.

Better search and AI file organization.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

File Synchronization

Mobile and Cross-Platform Access

File Upload & Access

Data Loss Prevention

Electronic Signatures

Large-File Support and Transfer Acceleration

Integration and APIs

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support