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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

954 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

3rd-Party Integrations

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Kelly M.

Role: Operations
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Easy to Use and Reliable

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

This file management software is unique because it keeps our data or files safe on the cloud. It is also fast and reliable when it comes to file sharing.

What is your favorite aspect of this product?

This is an excellent file management tool that I like so much due to its reliability. It is easy to implement. It is fast to send files using dropbox Business.

What do you dislike most about this product?

No other tool can beat Dropbox Business when it comes to file sharing. It has no cons.

What recommendations would you give to someone considering this product?

You will enjoy your experience with Dropbox Business. Go for it and enjoy its reliability.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kishan S.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

The best cloud storage solution i have ever used.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I use Dropbox Business daily to manage my business and personal files safely and securely in the cloud. It is a fantastic and helpful solution that allows you to store your sensitive data in the cloud without any fear of losing them.

What is your favorite aspect of this product?

Dropbox Business is exactly what I was looking for in order to manage my files safely. It is a great software that provides strong security for your files. It has a very responsive customer support team behind it. Very reliable and helpful.

What do you dislike most about this product?

Dropbox Business is a must have software for file storage. It works very well for me. I have nothing to dislike about it.

What recommendations would you give to someone considering this product?

I have used Dropbox Business for a long time so I highly recommend it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Janet A.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Recommendable platform for file management.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a recommendable software for file management. It is one of the most used software around the world since it provides great features that enable you to easily and quickly manage your files. I have used it for 4 years now and it serves me well.

What is your favorite aspect of this product?

Dropbox Business is simple to implement and set up the account. Again, you can simply access your files from anywhere and update them. It has a responsive design and user-friendly interface which makes it easy to use.

What do you dislike most about this product?

It is expensive thus making it not affordable to some companies.

What recommendations would you give to someone considering this product?

To all prospective customers considering Dropbox Business. I recommend it.

Pros

Helps Innovate
Reliable
Efficient Service
Caring

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Mobility Support Software is optimized for mobile usage.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Kelly M.

Easy to Use and Reliable

Likeliness to Recommend

Pros

Kishan S.

The best cloud storage solution i have ever used.

Likeliness to Recommend

Pros

Janet A.

Recommendable platform for file management.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

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ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

3rd-Party Integrations

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support