Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Jasmeet S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Expensive yet somewhat safe data storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We were in the search of a secure and easy-to-use web cloud storage, uploading, and teamwork tool. Dropbox was one of the applications that we assessed. We have saved a considerable deal of time and resources because Dropbox has been our primary file storage and sharing option.

What is your favorite aspect of this product?

I love how easy is to find Something and how quickly. Every one of our clients' files, extending back a long time, is immediately accessed, freely shared, and always available. We can also control the reach and withhold this when jobs are finished. Dropbox makes it very simple for someone like me to communicate with my coworkers.

What do you dislike most about this product?

The price is much more than almost all other market options for equivalent storage capacity. Because of absence of end-to-end encrypting data technique, it is less secure.

What recommendations would you give to someone considering this product?

I highly advise enterprises to properly investigate all safety concerns before indulging in Dropbox. There are other great solutions offered in the industry right now that are not necessarily secure than Dropbox but are also considerably less expensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

America C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

DROPBOX BUSINESS makes it easy to share and save

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I like this software because you can monitor the accounts of other registered users to know what information employees share in our software, being able to give permissions or deny them if necessary, as well as enter members to the DROPBOX BUSINESS team or remove them.

What is your favorite aspect of this product?

It is a very easy to use software, all the tools are very functional and easy to understand for everyone. Its permissions management is very useful, since I can give permissions or remove them when the user no longer requires that specific information. Its security system is very good, we have never had any problems in this area.

What do you dislike most about this product?

I have to download one by one, which is inconvenient when we do not need a lot of time. If you could download several files at the same time, it would be excellent. Their mobile application is a bit limiting, it doesn't let me work as well as their web version. It takes me much longer to attach files and download them.

What recommendations would you give to someone considering this product?

A great tool for all companies that want to securely store their files and that employees with permissions can access the information they need quickly and without inconvenience. For companies that want to sectorize the information it is very useful, since it is possible to have control of who can access the information and who cannot.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

Mohsin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A fabulous platform for cloud storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

There are a lot of features that make this platform robust. Integration is one of the important features, it allows us to integrate with canvas, slack, zapier, otter, etc. It does make your life a little easier. I find it easier to collaborate with my team on dropbox because of features like Dropbox paper, which allows us to leave comments, use emojis and stickers. Dropbox is better in terms of Data loss protection because it allows admin to turn off uploads for users. Alternatively, you can have Dropbox use the automation system to sort your files on your behalf for convenience. Dropbox is free to register and use with a free limit of 8GB.

What is your favorite aspect of this product?

The security of this platform is one of my favourite aspects for me. It supports two-factor authentication, also acknowledge user on successful login through email. Vault and password is a very unique feature that adds greater value in terms of security. Surprisingly this platform supports passcode/face authentication for mobile/tablet applications. I think the historical features within Dropbox are nice - I have had no problem recovering accidentally deleted files, previous versions, etc. Super user-friendliness is also my favourite aspect for me. Access files in offline mode and managing passwords are also my favourite aspects for dailywork

What do you dislike most about this product?

Seriously I can not think about dislike because I am loving this platform. But still, there are always doors are open as a scope of improvement. Sometimes it displays an undefined error, although this is uncommon. Uploading files takes a little longer time not sure due to internet bandwidth or what? It also sometimes sends update emails that files have been updated a day or two later, but that isn't key to our workflow anyway. they should also work on the search functionality so we can find any file or filter that will also be helpful to sort the files based on your need.

What recommendations would you give to someone considering this product?

Best cloud storage app which helps us to access files anytime, anywhere from any device. No doubt security is one of the best parts of this application. This platform makes the management and collaboration of those files really easy to navigate. The business version gives you a lot more space along with some business-related features, like user privileges access, People Pages, Shared File locking, and files rewind which I found very useful in the business environment.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

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