Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Gowrishankaran R.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent product with simple interface

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Providing some powerful features that aren’t in other similar products. For example it provides 3TB storage support and priority chat support.

What is your favorite aspect of this product?

Sync speed and third and compatibility with third party products

What do you dislike most about this product?

Lack in development. Should update more according to current tech.

What recommendations would you give to someone considering this product?

I would recommend this product for someone who looking for a very good cloud storage with simple interface.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Steve K.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

"DropBox is a great platform"

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The program is better than others because it has very good features and the ability to share files is excellent.

What is your favorite aspect of this product?

Instantaneous refresh rates allow for continuous uploads to our CRM. In addition, it saves me the trouble of dealing with zip files or attempting to reduce the file size of a document I'm sending to recipients.

What do you dislike most about this product?

Because of the number of the files in my dropbox, my personal computer sometimes takes longer to start up. It takes a long time to refresh and sync all of my data on my PC when it hasn't been on all day since I work mostly on a Mac, which I use many times each day.

What recommendations would you give to someone considering this product?

Easy to use and a terrific technique to make sure you always have the files you need close to hand.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ana V.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Safely store important documents.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

My experience with this platform has been incredible, it is extremely safe and functional. Because this platform is cloud-based, you can use it from anywhere. The best part is that each member of the team who has been invited can edit my files and I also use this option with suppliers; I simply create a shared folder and that's it I've loved this option since day one because I don't have to waste time sending information separately and all team members with access to the shared folder can modify files, make annotations and it is also synchronized in all my teams after accessing.

What is your favorite aspect of this product?

It is one of the incredible tools that allows you to be open and comfortable when storing your important information and data. You can organize it into folders and save it alphabetically or by date. You can further personalize your critical data by using a pin code or password that only you know. It is one of the tools I use the most on a daily basis to store files and share them with my work team via links. The best part is that I can share any type of file, with the added bonus that I can access my files in seconds no matter where I am.

What do you dislike most about this product?

The only thing that bothers me is that when I go into the mobile version, even though my smart device has space and applications for PowerPoint, Word, and Excel, among others. The files I try to open from my cell phone throw errors or simply cause the application to close abruptly, which sometimes forces me to restart the computer for a good synchronization and to get the file to save, plus I can't edit the files.

What recommendations would you give to someone considering this product?

Although it contains information in the mobile applications, it is an excellent option for freeing up space on my devices, as I do not have duplicate information everywhere, and it allows me to share information with my work team and suppliers. This software backs you up, and you can simply store your important documents on it without worry or hassle. It is simple to use and saves a lot of time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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