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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

976 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Saves Time
Respectful

Feature Ratings

Average 84

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Data Loss Prevention

Drag and Drop User Interface

3rd-Party Integrations

Large File Optimization

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Document Management

Score 8.6

View Dropbox Business in this category (opens in a new tab)

Dropbox Business Reviews

Evan A.

Role: Information Technology
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

A Secure Cloud Storage Solution

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Setting up, using, and sharing files with internal and external teams is simple.

What is your favorite aspect of this product?

The file versioning history is a standout feature. It allows for easy rollback to previous versions if mistakes are made or changes need to be undone.

What do you dislike most about this product?

Advanced permissions management would enhance data security.

What recommendations would you give to someone considering this product?

Dropbox Business is a solid choice for sharing non-confidential construction files and documents across teams and with external collaborators

Pros

Enables Productivity
Efficient Service
Respectful
Acts with Integrity

Maria kemi W.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Dropbox just gets the basics right.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Reliable security provisions for saved files is an area where Dropbox really excels and differentiates itself from other substitute software products. With provisions like encryption, two factor authentication and automated file backups, Dropbox provides a reliable security framework that ensures that my mind is at peace when I save my files on the platform.

What is your favorite aspect of this product?

I like the electronic signature capability of Dropbox. With Dropbox electronic signature feature, I am able to sign documents shared with me or my team seamlessly from within Dropbox, without the need to maintain a third party e-signature tool. Having file storage and electronic signatures implemented on the same software enables me to automate and streamline two key work activity in my day to day operations.

What do you dislike most about this product?

Honestly, I dis-like nothing about Dropbox. Dropbox does a very good job for me and my team and I believe there is currently no file storage or management expectation I have, which have not been met with Dropbox.

What recommendations would you give to someone considering this product?

I always advise a trial of a software product before full implementation and I will advocate same for individuals and teams seeking to adopt Hellosign.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Ashish S.

Role: Operations
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Reliable and Cost-saving Tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox was at the top in terms of performance, reliability, and features.

What is your favorite aspect of this product?

It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).

What do you dislike most about this product?

File text search functionality needs continued improvement. Dropbox file security and fraud prevention need improvement.

What recommendations would you give to someone considering this product?

It was the only service available to us that was fast enough, reliable enough, and full-featured enough for our needs. It is excellent for both cloud-based project collaboration and cloud-based file sharing. For single-user setups, Dropbox may be overkill. There are cheaper or even free alternatives that may meet the needs of many users.

Pros

Performance Enhancing
Enables Productivity
Effective Service
Altruistic

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Document Management

Dropbox Business Reviews

Evan A.

A Secure Cloud Storage Solution

Likeliness to Recommend

Pros

Maria kemi W.

Dropbox just gets the basics right.

Likeliness to Recommend

Pros

Ashish S.

Reliable and Cost-saving Tool

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Team Collaboration

Access Control and Rights Management

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Data Loss Prevention

Drag and Drop User Interface

3rd-Party Integrations

Large File Optimization

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support