Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Alejandro Jose O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

reliable cloud solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I have never lost a file with dropbox or a file update. And that is a lot to say! With other software that I have used personally and corporately I have lost my job on several occasions. Dropbox is very stable.

What is your favorite aspect of this product?

The option to share links with external users is very simple and your privacy is editable. You can easily view the file history and recover previous versions in case you delete something by mistake. I have never lost a file using dropbox.

What do you dislike most about this product?

Sometimes the synchronization is delayed but with a little patience it is resolved. Update notifications can be annoying but it's a necessary evil.

What recommendations would you give to someone considering this product?

Initially try it for a couple of weeks in its free version to assess how easily your team could adopt it for daily work.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Oliver T.

  • Role: C-Level
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Secure & Complete Backup With Dropbox Business

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I have used a lot of cloud solutions when it comes to back up files online, but Dropbox Business really takes this to the next level: starting with 3000GB storage, this gives sufficient space for important and large files to be stored properly. The 256-bit encryption adds an additional layer of security. The ability to rewind and recover your files for up to 6 month is also a feature which up to now has no match.

What is your favorite aspect of this product?

My favorite aspect is the file locking feature, which protects my data in my spreadsheets from any tampering or accidental editing. Dropbox passwords also turns out to be a pretty useful feature, enabling me to have access to my passwords in a secured manner, at any moment and from any device.

What do you dislike most about this product?

The Dropbox transfer limit of 2GB is just to small, especially for a business solutions. This should urgently be reviewed.

What recommendations would you give to someone considering this product?

While the pricing seems fair, I wish to highlight that it is billed per user, and perhaps setting up your own server might be more cost effective in the long term. However you will require the technology and expertise, which might take time and money to deploy. From this perspective, if you want a smooth and fast deployment of a cloud storage solutions, Dropbox Business is a good choice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karoline S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

An outstanding software for sharing media

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers many third-party integrations, including Canva, Slack, Zapier, otter, etc. Features like the Dropbox page, allow us to leave comments, use emojis and stickers. Dropbox is better about data loss protection because it allows the administrator to block downloads from users.

What is your favorite aspect of this product?

Dropbox Business is an outstanding software for collaboration and sharing media. We were able to save a lot of time and money because Dropbox became our default archive and sharing platform.

What do you dislike most about this product?

It is slow to load RAW, large files. Even the most expensive plan does not have unlimited storage, which is exactly what I need! System options do not match our company business.

What recommendations would you give to someone considering this product?

We wanted secure and up-to-date file storage, sharing, and collaboration tools. We explored many platforms, and Dropbox was one of them. However, anyone planning to make an investment should carefully analyze the security threats.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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