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Dropbox

Dropbox Business

Composite Score

8.9 /10

CX Score

9.2 /10

940 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Katherine L.

Role: Operations
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

A fantastic option for cloud storage in the marke.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is very easy, intuitive and fast to transfer statistics to Dropbox Business. It is among the straightforward as well as user-friendly options for searching through old files, photos and documents and if you have Dropbox Business, it is easy and simple to collaborate with the team. I use it to store and share work related content. The security it provides is very high so i don't have to worry about losing my files since I can retrieve them even when I loose my devices.

What is your favorite aspect of this product?

Dropbox Business is highly accessible throughout the world. Regardless of where you are, you can quickly access your files, updates or share them with your teams or clients. It is easy to configure access control and it is highly reliable.

What do you dislike most about this product?

The only part that requires improvement is integration support which can be improved as compared to AWS.

What recommendations would you give to someone considering this product?

Dropbox Business is very safe, secure and reliable. I highly recommend it.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Inspires Innovation

Megan K.

Role: Finance
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Ease of use, functionality, usability and speed.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

In the last 3 years i have been using Dropbox Business after switching from Box due to its functionality and performance. Dropbox Business is a very secure and reliable application that provides a very high security and speed when it comes to file sharing. I like how it is easy to implement, set up and use.

What is your favorite aspect of this product?

Dropbox Business enables me to store my business and personal files safely and securely in the cloud. It is a great and reliable application that does not require third-party service providers to implement. It has a responsive, smooth and clean UI which makes it easy to learn and use even for new beginners. Sharing files is easy, fast and safe.

What do you dislike most about this product?

Dropbox Business is a little bit expensive. That's the only disadvantage of it.

What recommendations would you give to someone considering this product?

If you are looking for a safe place to keep your important files, then i recommend Dropbox Business.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Antony E.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

A very secure and reliable tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

One of the advantages of Dropbox Business is security. It is a very secure application that provides very high security for all your data. I use it daily and it enables me to manage my files from anywhere anytime across the world. Dropbox Business is easy to use and learn, no training needed to get started with it. The customer support team behind it is robust, very responsive and helpful.

What is your favorite aspect of this product?

I like Dropbox Business because it enables me to store my business and personal files safely and securely in the cloud without any fear of losing them. It is a brilliant and fantastic solution that provides high security for your sensitive files. It is extremely easy and fast to access files and share them with other colleagues.

What do you dislike most about this product?

Dropbox Business cost is high. I wish the vendor can lower the price to make it more affordable to small sized businesses.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business to everyone looking for a safe place to keep their files. Dropbox Business is the solution.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Mobility Support Software is optimized for mobile usage.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Katherine L.

A fantastic option for cloud storage in the marke.

Likeliness to Recommend

Pros

Megan K.

Ease of use, functionality, usability and speed.

Likeliness to Recommend

Pros

Antony E.

A very secure and reliable tool for file storage.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Mobility Support

Drag and Drop User Interface

Data Loss Prevention

Electronic Signatures

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support