Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Orianne G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

You can consult the stored data at any place

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is easy to use when dealing with materials involving many departments because you can grant viewing and editing authority to each file or folder in Dropbox. Also, since files are downloaded and uploaded quickly, there is no waiting time and you can handle them without stress. When there is the material you want to review quickly, even if you are not on the company PC, such as when you are away, you can review and download it from your smartphone or tablet as long as you have Internet access.

What is your favorite aspect of this product?

We store and share various materials and files, such as schedule management, with our business partners. Because it is secure, I am comfortable utilizing it. If you install the software, you can read and write files with Explorer, so you can save files as if you were using an internal file server. Because you can share files in real-time, you can get your work done quickly and smoothly.

What do you dislike most about this product?

It is intuitive and easy to use, but it would be nice to have an easy-to-understand manual that suits its purpose. I couldn't see a specific folder in the permission settings, so I had difficulty setting it up.

What recommendations would you give to someone considering this product?

Data can be saved independently of the PC. Data can be shared without USB and without sharing emails. It is feasible to cut down on the amount of time and effort required to transmit the data. If you put the shared data in the company's shared folder, some people cannot browse the folder or edit it, which is very inconvenient when editing the shared data. Dropbox makes it easy to set viewing and editing permissions for each folder, which eliminates the above problems and ensures more efficient editing of shared data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Natalie R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Fast and simple" file storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

very easy to use program, has an efficient customer service.

What is your favorite aspect of this product?

Thank goodness for the dropbox service, which is so well-organized! If we share files, we can easily organize them and make them available to everyone in the workplace without having to rely on our local drive to store them.

What do you dislike most about this product?

In terms of aesthetics, the website's user interface and design irritate me. Additionally, I don't like the fact that only one administrator may use the dropbox admin capabilities for each business; it's difficult to have numerous administrators in one company but only one has access to the dropbox admin tools.

What recommendations would you give to someone considering this product?

Dropbox is a lifesaver for me, and I urge others to do the same.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Diana T.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Dropbox is the best record storage choice.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is extraordinary because you can get to it on your computer as though it were a neighborhood organizer. There is a lot of ability to have the documents naturally transferred and saved to Dropbox once you close out the record. Moreover, you can get to records anyplace you have a gadget and web, making it simple to team up with associates on documents and activities.

What is your favorite aspect of this product?

The Dropbox Business version is a breeze to utilize. Having numerous people chipping away at a similar material simultaneously significantly upgrades efficiency. You can take notes or reexamine a report during a meeting. With Zoom coordination, you have an optimal cooperative workplace. Our association depends on Dropbox to keep every single essential paper, so we make a point to back up all of our programming records there also. Since the security is so great, we can constantly get in when we really want to without stressing.

What do you dislike most about this product?

A sluggish internet connection won't accelerate the method involved with uploading enormous documents. Everything in the workplace runs slowly for reasons unknown that I still can't seem to find. The changes could find an opportunity to synchronize. This kind of program needs a couple of little changes to be fantastic, as I would see it.

What recommendations would you give to someone considering this product?

This application, in my experience, develops group thoughts while keeping a protected spot. Dropbox Business is used for some layers of insurance for client documents, and the application's security systems are set to exclusive requirements to guard client data. The plan is straightforward, instinctive, and commonsense. All that you want might be found in this application. No unessential liveliness upset the experience.

Pros

  • Effective Service
  • Reliable
  • Trustworthy
  • Efficient Service

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