Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Dropbox Business
8.9 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Team Collaboration

86

Access Control and Rights Management

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

84

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Sonakshi M.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Cloud storage software with great quality

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The ability to work from any device, manage access permissions, share files or folders with others, transfer large files, and collaborate on document creation is also essential. Having long-term file recovery is fantastic. All devices can sync files quickly—almost instantly. Even more, time is saved by intelligent sync. I enjoy setting up folders and files in a way that suits me.

What is your favorite aspect of this product?

I enjoy how simple it is to create a folder and send it to numerous recipients at once. Having everything configured from my own Control Panel files on my phone is particularly useful because it allows me to quickly drag and drop files from my folders into a Dropbox database. The ability to edit files instantly without downloading them to the local drive, as well as the ability to sync data across many computers on any platform, is amazing

What do you dislike most about this product?

When synchronizing, the software can occasionally be slow. Because of the outrageous price, businesses and students can no longer afford it. There is little storage space. Dropbox is used for active storage, for files that we know will change regularly or require immediate local access. However, Dropbox can become highly annoying when used to archive outdated content.

What recommendations would you give to someone considering this product?

One of the finest file-sharing programs is Dropbox, which we frequently use since it allows us to keep all of our essential data in the cloud and securely store them all in one location for easy access by everyone. I appreciate the security features of Dropbox Business, including two-factor authentication, single sign-on, and remote device wiping I've used for a while.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ronald M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great program for keeping and sharing documents

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Let's start with the fundamentals: it is a reliable cloud backup system with version control and the ability to recover data in an emergency. We can use computers with little storage or rely on external drives thanks to the great management it provides for the usage of documents solely online and those we have on our computers for daily work.

What is your favorite aspect of this product?

We have been using Dropbox since its inception. It had consistently provided dependable cloud storage and twice came to our aid when hardware failed.I like how simple it is and how you can layer folders based on permissions. In addition to the typical file-sharing system, we employ Dropbox as a client visual workflow system. Our customers adore it. I also appreciate the compatibility with other programs.

What do you dislike most about this product?

Sharing files with others who don't have Dropbox accounts is frequently impossible. Asking them to register for an account is the only other option, which is often impractical. Secure login can occasionally cause issues when you try to print from another computer while using it, but most of the time, this is due to the price and the resources provided.

What recommendations would you give to someone considering this product?

Can effortlessly and without any duplication distribute huge files online. Observe who is accessing the files. Can set up data permissions based on a role. One of my favorite aspects of the DrobBox company is the highly clever file recovery techniques. Since any errors that newly hired staff members make while deleting or changing files can be readily undone, I no longer worry about allowing access to them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shrishti K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Professional cloud-based file sharing.

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a better design. It is more pleasing to the eye, more intuitive & it's easier to find things - more organized.

What is your favorite aspect of this product?

Good file management because it's easy to build folders, save files, and the ability to leave notes for people when sharing.

What do you dislike most about this product?

Dropbox syncs the local Dropbox folder with the cloud every time you reboot your desktop or laptop. If you have lots of files in your local folder (because you are syncing everything), the time it takes to complete this can take minutes and may clog up the memory of your desktop or laptop.

What recommendations would you give to someone considering this product?

I would recommend using Dropbox if you need a clean, organized way to store files long-term. I would not recommend it if the person planned to do editing with a group of collaborators. I think Google Drive is much better suited to that. In Dropbox, it feels more like we all have access to the same document, but we can't collaborate in real-time as we need to take turns editing and re-saving.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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