Drift Conversation Cloud

What differentiates Drift Conversation Cloud from other similar products?

It stands out from similar applications because it is incredibly simple to operate and is an excellent choice for those who are in charge of maintaining a record of leads. It is incredibly simple to keep track of and communicate with those individuals who are now visiting your website.

What is your favorite aspect of this product?

Drift Conversation Cloud chatbot functionality has proven to be the most useful in terms of interacting with visitors to our website. We may assign unique playbooks to visitors from various marketing channels. The playbook overview dashboard shows the number of visits, discussions, and emails associated with each playbook. A/B tests and playbooks may be created on the fly during our fortnightly meetings with our Drift account managers.

What do you dislike most about this product?

Due to Drift Conversation Cloud tracking restrictions, you should use separate URLs for each metric you care about tracking. You may designate particular discussions with certain tags to aid analytics a little. There aren't many alternatives to the default chatbot icon if you decide you want to change it.

What recommendations would you give to someone considering this product?

For its simplicity and ability to monitor website traffic, I highly suggest this tool.

What differentiates Drift Conversation Cloud from other similar products?

With a single tool named Drift, we can target particular companies with targeted messages and also can build unique chat experiences for users depending on a variety of factors for example the page they're on, how often they've visited, and how they got to our site.

What is your favorite aspect of this product?

From my perspective, it's a stunning design. I've tried it on various mobile devices and every one of them surprised me with its performance. Following are the aspects that I adore most,1. Advanced tag-based and attribute-based bot and automation capabilities. 2. Live prospect viewing on our website combined with direct web chat communication. Their customer assistance feature is also attractive and helpful because they are always ready to help us.

What do you dislike most about this product?

When Drift is overly automated, it may annoy visitors to our website who are looking for rapid answers and want to speak to a live person. I frequently experienced problems with other chat widgets where the information wasn't always presented appropriately.

What recommendations would you give to someone considering this product?

If you get it I believe you can use it efficiently, building the conversation flow. Drift is usually pretty simple, enabling you to quickly roll up new bots. Drift also has built-in support chat, so whenever I need assistance, I can get the product specialists straight immediately.

What differentiates Drift Conversation Cloud from other similar products?

Drift is not just simple to use, but it also has a ton of customizable options that allow us to maximize the effectiveness of our live chat interactions. The account management of Drift and support teams are incredibly helpful, quick, and available at all times. It makes sure we're making the best use of the platform and are informed of any updates and improvements.

What is your favorite aspect of this product?

The time we spent with Drift was full of benefits; it helped us in each step. Their customer support is also knowledgeable and active. Drift is the only solution that makes it really simple for people to subscribe to our material, which helps us grow our prospect list. It also enables us to provide prospects with downloadable assets while still allowing them to interact with our team.

What do you dislike most about this product?

Drift reduces the speed of our website and we had to figure out how to exclude chat leads that were of low quality; moreover, for our sales representatives, more training materials would be ideal.

What recommendations would you give to someone considering this product?

I adore the tool's adaptability; it has a ton of nodes, integrations, and features that make it simple to achieve the goals. I really adore our team since they are constantly sharing ideas for growth and enhancing our playbooks with us.