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dotCMS

dotCMS Cloud

Composite Score

7.8 /10

CX Score

8.1 /10

34 Reviews Write a Review

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What is dotCMS Cloud?

dotCMS provides the infrastructure your team needs to build powerful, engaging, and consistent customer experiences across all your channels. With a robust NoCode tool library and industry-leading content management capabilities, top brands trust dotCMS to drive results.

Company Details

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Awards & Recognition

dotCMS Cloud won the following awards in the Content Marketing category

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2 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

dotCMS Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on dotCMS Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love dotCMS Cloud?

7% Negative

6% Neutral

87% Positive

Pros

Transparent
Respectful
Client's Interest First
Friendly Negotiation

Feature Ratings

Average 80

Editorial Workflow

Content Optimization

Web Experience Management Integration

Multi-Channel Distribution

Content Curation / Library Controls

Personalization/Audience Targeting

Content Analytics

Editorial Calendar

Content Creation

Content Storage

Content Campaign Management

Vendor Capability Ratings

Average 79

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Implementation

Ease of Data Integration

dotCMS Cloud Reviews

Carlee B.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

CMS Evolution from a Trusted Supplier

Likeliness to Recommend

8 /10

What differentiates dotCMS Cloud from other similar products?

The dotCMS staff is dedicated to assisting its clients in scaling the system to their specific requirements. dotCMS provides a lot of features and the ability to integrate with other platforms. The learning materials are fantastic.

What is your favorite aspect of this product?

We wanted a mobile adaptable website that might suit a wide range of demands that an academic organization would have in 2021 and onwards. There are features such as describing how to use a headless approach for system management using dotCMS as the basis. It's very beneficial for organizations to understand how to manage authentication using Active Directory.

What do you dislike most about this product?

The admin interface may be a bit odd at times, there is a high learning curve, and a number of changes must be set by ourselves based on project requirements, that can be difficult and frustrating.

What recommendations would you give to someone considering this product?

DotCMS would be an excellent choice if you need a system to manage your content over numerous platforms and webpages. They offer their instructional tutorials online, which are quite helpful, particularly when you first start out.

Pros

Enables Productivity
Trustworthy
Effective Service
Respectful

Gatitu M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Offers Amazing Features But It's Expensive

Likeliness to Recommend

10 /10

What differentiates dotCMS Cloud from other similar products?

Well, the major difference is that dotCMS is a NoCode software and it's very flexible too.

What is your favorite aspect of this product?

Using dotCMS is easy as it requires no coding. The User Interface is the best The software makes it easy to create, manage and deliver content

What do you dislike most about this product?

dotCMS is more expensive compared to most software in it's category.

What recommendations would you give to someone considering this product?

For professional content management, dotCMS is a software that never disappoints. The only disadvantage is that it's a bit expensive.

Pros

Helps Innovate
Enables Productivity
Unique Features
Effective Service

Christopher M.

Role: Industry Specific Role
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Excellent product

Likeliness to Recommend

9 /10

What differentiates dotCMS Cloud from other similar products?

I have no experience from similar products.

What is your favorite aspect of this product?

Since we started using this product we have marketed our brand and gained a lot of customers. Advertisement through effective channels is made possible and successful by this great product.

What do you dislike most about this product?

I have not disliked anything from this great product.

What recommendations would you give to someone considering this product?

I totally recommend this great platform to any organization for effective brand marketing.

Pros

Continually Improving Product
Reliable
Effective Service
Saves Time

dotCMS Cloud

What is dotCMS Cloud?

Company Details

Need Assistance?

Awards & Recognition

dotCMS Cloud Ratings

84 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love dotCMS Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Editorial Workflow The ability to move content through a structured, automated workflow process (i.e. intake content from create applications, and move to specific folders.

Content Optimization The ability to dynamically optimize content deployed to certain channels (web, mobile, social) using customer profiles.

Web Experience Management Integration The ability to integrate with dedicated Web Experience Management platforms (either in the vendor's own product portfolio, or with 3rd party solutions).

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Content Curation / Library Controls The ability to curate content through tagging and metadata management, as well as library services (such as version control).

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

Content Analytics Analysis of file contents for data trends and any relevant characteristics.

Editorial Calendar The ability to create a common calendar view on when certain content assets will be published to customer-facing properties.

Content Creation Provides tools for creating content to be used and shared on the platform.

Content Storage The ability to store various content assets (including text, photos and video) in a defined, structured repository.

Content Campaign Management The ability to deploy specific collateral or assets from the system to feed multi-channel marketing campaigns.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

dotCMS Cloud Reviews

Carlee B.

CMS Evolution from a Trusted Supplier

Likeliness to Recommend

Pros

Gatitu M.

Offers Amazing Features But It's Expensive

Likeliness to Recommend

Pros

Christopher M.

Excellent product

Likeliness to Recommend

Pros

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Feature Ratings

Editorial Workflow

Content Optimization

Web Experience Management Integration

Multi-Channel Distribution

Content Curation / Library Controls

Personalization/Audience Targeting

Content Analytics

Editorial Calendar

Content Creation

Content Storage

Content Campaign Management

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Implementation

Ease of Data Integration