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Dokmee ECM Logo Award Winner Product Badge
Dokmee

Dokmee ECM

Composite Score
8.4 /10
CX Score
8.6 /10
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Dokmee ECM
8.4 /10

What is Dokmee ECM?

An award-winning ECM solution for streamlining the digital transformation process in a manner that is efficient, cost effective, and user-friendly. Dokmee is a secure, easy to use enterprise content management system designed for a variety of purpose including document capture and storage, search and retrieval, and file sharing.

Company Details

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Awards & Recognition

Dokmee ECM won the following awards in the Enterprise Content Management - Midmarket category

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Dokmee ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dokmee ECM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

88 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dokmee ECM?

2% Negative
0% Neutral
98% Positive

Pros

  • Trustworthy
  • Respectful
  • Includes Product Enhancements
  • Security Protects

Feature Ratings

Average 86

ECM Document Management

89

Collaboration

89

Search

88

Capture Channels

87

Workflow Process Automation

87

File Conversion

87

File Approvals Esignatures

87

Ediscovery Audit Trail

87

Access Permissions Management

86

Metadata Management

86

Mobile

85

Vendor Capability Ratings

Average 85

Quality of Features

90

Usability and Intuitiveness

87

Ease of Implementation

86

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

85

Ease of Data Integration

85

Breadth of Features

85

Business Value Created

84

Availability and Quality of Training

83

Dokmee ECM Reviews

Eileen W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Powerful tool for document management

Likeliness to Recommend

8 /10

What differentiates Dokmee ECM from other similar products?

Dokmee is the most efficient solution to manage and organize the files and documents used in our company. It offers the possibility of creating workflows adapted to our needs. The file sharing, storage, capture and digitization process provided by this platform is easy to develop and leads to increased productivity. Dokmee has the ability to ensure accurate content management that improves our business decisions in a fluid and enjoyable work environment.

What is your favorite aspect of this product?

Dokmee is intuitive and easy to use. It allows to store and locate quickly, regardless of the file format used. All components are complete, easy to use and easy to implement. Workflow automation is great. It can be connected with most of all daily office tasks. Automating business processes is simple and efficient. The customer service is excellent, whenever we need help, they respond quickly.

What do you dislike most about this product?

The only negative so far is that its cost compared to other similar software is a bit high.

What recommendations would you give to someone considering this product?

This tool is easy to use and provides powerful document management. It also generates an optimal collaborative process and you have very effective security functions. I recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Thalia Ester M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent scanning characteristics.

Likeliness to Recommend

9 /10

What differentiates Dokmee ECM from other similar products?

It is a program with many features which makes it difficult to summarize what makes it better, its capabilities are wide enough to include it, you were here, however, the end user of the product receives quite good tools and that with constant use they tend to go through high but make document digitizing work easy.

What is your favorite aspect of this product?

The most outstanding aspect of the software is its ease of use since its entrepreneurship curve is really low, in addition its organizational workflow capacity provides successful solutions which complement the correct operation of our organization if that were not enough with their support Technical hear our feedback include new features in no time.

What do you dislike most about this product?

One of the things in which the product could be a little better and I would like the support team to be aware of that to be able to improve it soon is the search functionality, compared to other products, whether of its type or not its search functionality is quite limited and sometimes it tends to be a bit cumbersome I would very much like you to be improved soon.

What recommendations would you give to someone considering this product?

I recommend it completely because of its simple user interface which allows quick access to the different fields that are needed without having to be an expert on the subject, although it does not have as many import options as perhaps it should, it is a pretty good product which can Easily help any type of organization increase its efficiency.

Pros

  • Unique Features
  • Effective Service
  • Respectful
  • Client Friendly Policies

Eileen J.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Manage and digitize your content effectively

Likeliness to Recommend

9 /10

What differentiates Dokmee ECM from other similar products?

Dokmee is an essential software in our organization, it has the most significant characteristics to work with PDF, TIFF, Word, Excel, JPG, NPG, DWG files and others. The possibility of handling the digitization of documents in the company streamlines administrative processes, responding more quickly to customer requirements. Dokmee allows you to process documents, images and other types of files with total efficiency.

What is your favorite aspect of this product?

For beginners it turns out to be very easy to handle all the functionalities that this effective software has. One of the best features it has is that it allows you to digitize documents, either to share them with co-workers or to keep them saved. It is very precise in data extraction and the images can be digitized quite clearly. It has individual inboxes for users that make it easy to personalize workflows.

What do you dislike most about this product?

So far I have not found major disadvantages, however it would be interesting if it offered the option of integrating with more applications.

What recommendations would you give to someone considering this product?

Dokmee is an essential tool as far as Document Management is concerned. It allows working with any type of document and its use is very simple. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features