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ICE Mortgage Technology

DocVerify E-Signature

Composite Score

7.1 /10

CX Score

7.2 /10

24 Reviews Write a Review

Claim Software

What is DocVerify E-Signature?

DocVerify advances signatures to the modern age with a robust e-signature solution that is extensible to virtually any application in any paperwork-intensive industry. Now you can securely sign, store and manage 100% legally binding documents with the convenience of a hosted software platform with DocVerify Secure E-Signature Management.

Company Details

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DocVerify E-Signature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocVerify E-Signature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

8
Since last award

96 Plan to Renew

5
Since last award

82 Satisfaction of Cost Relative to Value

9
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocVerify E-Signature?

14% Negative

10% Neutral

76% Positive

Pros

Acts with Integrity
Helps Innovate
Performance Enhancing
Saves Time

Feature Ratings

Average 79

Mobile

Notifications

Regulatory Compliance

E-Signatures

Audit Trail

Security

Workflow

User-Friendly

Customizable Branding

Third-Party Integration

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Average 75

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support

DocVerify E-Signature Reviews

Ted D.

Role: C-Level
Industry: Technology
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy to use - a bit pricey but pay for security.

Likeliness to Recommend

8 /10

What differentiates DocVerify E-Signature from other similar products?

Security and audit trail. I feel confident in them even with the userability still being klunky and no direct customer service phone number

What is your favorite aspect of this product?

ID verification

What do you dislike most about this product?

It’s still very klunky and the user ability can improve - significantly. However it does not totally hinder the transaction.

What recommendations would you give to someone considering this product?

Customer service phone line for the signers

Pros

Client's Interest First
Generous Negotitation
Over Delivered
Transparent

Doug C.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2023

Easy to use for end users!

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

DocVerify E-Signature

What is DocVerify E-Signature?

Company Details

Need Assistance?

DocVerify E-Signature Ratings

88 Likeliness to Recommend

8 Since last award

96 Plan to Renew

5 Since last award

82 Satisfaction of Cost Relative to Value

9 Since last award

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love DocVerify E-Signature?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Audit Trail View all previous activity including any recent edits and user access.

Security Software provides appropriate data and access security.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

Customizable Branding Tool allows user to apply its own branding to documents and create its own forms.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

DocVerify E-Signature Reviews

Ted D.

Easy to use - a bit pricey but pay for security.

Likeliness to Recommend

Pros

Doug C.

Likeliness to Recommend

Pros

Easy to use for end users!

Likeliness to Recommend

Pros

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Feature Ratings

Mobile

Notifications

Regulatory Compliance

E-Signatures

Audit Trail

Security

Workflow

User-Friendly

Customizable Branding

Third-Party Integration

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Vendor Support