DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

Composite Score
9.1 /10
CX Score
9.3 /10
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Category
DocStar
9.1 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Altruistic
  • Saves Time

Feature Ratings

Average 89

External Collaboration

100

Case Management

100

Web Forms Builder

100

Ediscovery Audit Trail

90

File Conversion

90

ECM Document Management

90

Workflow Process Automation

90

Mobile

89

File Approvals Esignatures

89

Access Permissions Management

89

Search

89

Vendor Capability Ratings

Average 85

Business Value Created

89

Ease of Implementation

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

85

Vendor Support

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Data Integration

84

Breadth of Features

83

Ease of Customization

81

DocStar Reviews

Rahul D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

ECM that brings Efficiency to operations

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

The features which makes it unique from other similar platforms is that it doesn't just store the documents but also streamlines business workflows and enforces compliance across departments. It also emphasizes process automation, role-based access, and ERP/ line of business integrations.

What is your favorite aspect of this product?

The features which are my favorite are its workflow automation and transparency for operations. i can monitor document flows across various departments through its lifecycle, track approvals and ensure compliance.

What recommendations would you give to someone considering this product?

I would highly recommend the product for mid to large size of organizations , but firstly outline the operational processes before implementation. Secondly start with high impact areas where document flow have high risky areas.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Saves Time

Rachel B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Accurate data capturing tool

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

DocStar offers secure data extraction from confidential files that minimizes manual data entries saving my team more time and resources.

What is your favorite aspect of this product?

The software has enhanced reliable workflow processes by automation of repetitive tasks that consumes a lot of time. DocStar has created unified ecosystem that monitors transfer and storage of files. It is easy to setup and request assistance from the customer support staff.

What do you dislike most about this product?

I have not unlocked any performance downtime from the performance of this software.

What recommendations would you give to someone considering this product?

DocStar offers reliable file management services that enhances easy centralization. It has transformed the enterprise from traditional data management to modern digital infrastructure.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Altruistic

Patrick o.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

It amazing but need more work

Likeliness to Recommend

7 /10

What differentiates DocStar from other similar products?

Advanced metadata tagging and search tools make retrieving documents efficient.audit trails help meet regulatory requirements

What is your favorite aspect of this product?

Hybrid (on-premises + cloud) deployment options are appreciated for businesses transitioning to the cloud.

What do you dislike most about this product?

Pricing is high for SMBs, with hidden fees for upgrades or integrations.also Occasional lag or crashes when processing large files or during high-volume periods

What recommendations would you give to someone considering this product?

DocStar is powerful for organizations needing heavy-duty document management and ERP integration, but it may be overkill for smaller teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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