What is Diligent Boards?
Diligent Boards, used by 50% of the Fortune 1000, provides boards and executives with modern governance tools that allows the board to expand their reach outside the boardroom as well as meeting requirements such as distribution of board meeting materials in a secure environment.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Diligent Boards?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Minutes Management
Role-Based Access
Collaboration
Document Management
Multi Device Capability
Member Database
Dashboard
Multi-Board Management
Notifications
Electronic Signatures
Secure Voting and Approvals
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Implementation
Vendor Support
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Diligent Boards Reviews
Aaron B.
- Role: Consultant
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jul 2021
Powerful, intuitive, productivity enhancing
Likeliness to Recommend
What differentiates Diligent Boards from other similar products?
Document management and productivity are, by far, massive strengths of Diligent. Customer service is not far behind. But what really ties this system together is the carefully planned and executed intuitive nature of the product itself. This makes implementation an order of magnitude or two better than most of the competition.
What is your favorite aspect of this product?
Love the speed and ease with with board books are composed. Instead of spending hours on this task, outlines, summaries, and supplemental information can be compiled and polished in a matter of minutes.
What do you dislike most about this product?
The price seems a bit intimidating until you consider the power of the product and the productivity gained.
What recommendations would you give to someone considering this product?
Look beyond price, if you have it within your ability to budget for it, to the potential savings in terms of staff resources. Additionally, think of the goodwill points you will receive from your board who will find it as easy to navigate and use as you do. Finally, keep in mind that, like all things worth the effort, the amount of time and training you put in upfront will pay dividends later.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eric J.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Good tool to keep your board papers organized.
Likeliness to Recommend
What differentiates Diligent Boards from other similar products?
The simplicity of the tool.
What is your favorite aspect of this product?
Their web-based design makes it super easy to share and manage documents across platforms.
What do you dislike most about this product?
The admin portion can be difficult to use at times.
What recommendations would you give to someone considering this product?
The time, paper and money it has saved our organization is invaluable.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Amy C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Great tool for any board.
Likeliness to Recommend
What differentiates Diligent Boards from other similar products?
We have been working with Diligent for the past 3 years and the time it has saved is invaluable. Sharing materials across all platforms with their web-based version has improved workflows ten fold.
What is your favorite aspect of this product?
Diligent is extremely easy to use as an administrator. From their voting system to meeting bookings everything works seamlessly.
What do you dislike most about this product?
There is no major flaws that I can highlight it does what we need it to.
What recommendations would you give to someone considering this product?
If you are still managing things on paper books, you need this tool for your organization, it is a huge time saver.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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