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Diligent Boards Logo
Diligent

Diligent Boards

8.1 /10
Category
Diligent Boards
8.1 /10

What is Diligent Boards?

Diligent Boards, used by 50% of the Fortune 1000, provides boards and executives with modern governance tools that allows the board to expand their reach outside the boardroom as well as meeting requirements such as distribution of board meeting materials in a secure environment.

Company Details


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Awards & Recognition

Diligent Boards won the following awards in the Board Management category

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Diligent Boards Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Diligent Boards.

85 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Diligent Boards?

0% Negative
11% Neutral
89% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Minutes Management

86

Role-Based Access

85

Collaboration

85

Document Management

84

Multi Device Capability

83

Member Database

83

Dashboard

82

Multi-Board Management

82

Notifications

81

Electronic Signatures

79

Secure Voting and Approvals

76

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Data Integration

82

Quality of Features

82

Ease of Implementation

82

Vendor Support

82

Business Value Created

82

Ease of Customization

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

76

Diligent Boards Reviews

Aaron B.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Powerful, intuitive, productivity enhancing

Likeliness to Recommend

9 /10

What differentiates Diligent Boards from other similar products?

Document management and productivity are, by far, massive strengths of Diligent. Customer service is not far behind. But what really ties this system together is the carefully planned and executed intuitive nature of the product itself. This makes implementation an order of magnitude or two better than most of the competition.

What is your favorite aspect of this product?

Love the speed and ease with with board books are composed. Instead of spending hours on this task, outlines, summaries, and supplemental information can be compiled and polished in a matter of minutes.

What do you dislike most about this product?

The price seems a bit intimidating until you consider the power of the product and the productivity gained.

What recommendations would you give to someone considering this product?

Look beyond price, if you have it within your ability to budget for it, to the potential savings in terms of staff resources. Additionally, think of the goodwill points you will receive from your board who will find it as easy to navigate and use as you do. Finally, keep in mind that, like all things worth the effort, the amount of time and training you put in upfront will pay dividends later.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric J.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Good tool to keep your board papers organized.

Likeliness to Recommend

6 /10

What differentiates Diligent Boards from other similar products?

The simplicity of the tool.

What is your favorite aspect of this product?

Their web-based design makes it super easy to share and manage documents across platforms.

What do you dislike most about this product?

The admin portion can be difficult to use at times.

What recommendations would you give to someone considering this product?

The time, paper and money it has saved our organization is invaluable.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Amy C.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great tool for any board.

Likeliness to Recommend

10 /10

What differentiates Diligent Boards from other similar products?

We have been working with Diligent for the past 3 years and the time it has saved is invaluable. Sharing materials across all platforms with their web-based version has improved workflows ten fold.

What is your favorite aspect of this product?

Diligent is extremely easy to use as an administrator. From their voting system to meeting bookings everything works seamlessly.

What do you dislike most about this product?

There is no major flaws that I can highlight it does what we need it to.

What recommendations would you give to someone considering this product?

If you are still managing things on paper books, you need this tool for your organization, it is a huge time saver.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Cons

  • Charges for Enhancements

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