What is DiliGenie?
DiliGenie is a comprehensive IT Service Management (ITSM) solution that automates and streamlines critical service management processes. The solution covers a wide range of functionalities, including Incident Management, Service Request Management, Change Management, and Problem Management. DiliGenie also integrates a Configuration Management Database (CMDB), Knowledge Base (KB), and Known Error Database (KEDB) to provide a centralized repository of information and facilitate efficient service delivery. The solution is designed to fit into an organization's existing service management requirements, minimizing disruption and enabling a smooth transition.
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Incident Management
IT Project Management
ITSM
Knowledge Base
Service Request
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Overview of DiliGenie End-User Dashboard
Effortless Overview of Incidents
A Quick Tour of Knowledge Base Library
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