What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

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Awards & Recognition

Dayforce won the following awards in the Benefits Administration category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

6% Negative
14% Neutral
80% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 80

Provider Management

83

Payroll Integration

82

Regulatory Compliance

81

Benefits Administration

80

Claims Management

80

Contributions and Payment Tracking

80

User and Enrollment Management

79

Archiving and Reporting

78

Self Service Portal

78

Vendor Capability Ratings

Average 77

Breadth of Features

82

Business Value Created

79

Usability and Intuitiveness

79

Quality of Features

77

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Ease of IT Administration

77

Ease of Data Integration

75

Ease of Implementation

74

Ease of Customization

74

Vendor Support

73

Dayforce Reviews

Amy N.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, single system of record

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

flexibility and transparency

What is your favorite aspect of this product?

the flexibility to support the product internally without a large team

What do you dislike most about this product?

The ad hoc reporting tool is weak

What recommendations would you give to someone considering this product?

It is a solid system, but you will need a BI tool to assist with reporting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Easy to use, overall good product

Likeliness to Recommend

8 /10

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time

Lisa W.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great having one complete HRIS system!

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Great having one complete HRIS system! Tax filing and ACA processing is managed by Ceridian in the US & Canada and not outsourced.

What is your favorite aspect of this product?

Ease of use, access to customer service, access to self help guides, access to training.

What do you dislike most about this product?

I can't think of anything.

What recommendations would you give to someone considering this product?

Be prepared going into implementation. Have a solid project manager that will keep your team on track with meetings, Dayforce planning, training, deliverables, etc. Plan to backfill a resource so your primary team can focus on the project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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