What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

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Awards & Recognition

Dayforce won the following awards in the Benefits Administration category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

6% Negative
14% Neutral
80% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Fair
  • Acts with Integrity

Feature Ratings

Average 80

Provider Management

83

Payroll Integration

82

Regulatory Compliance

81

Benefits Administration

80

Claims Management

80

Contributions and Payment Tracking

80

User and Enrollment Management

79

Archiving and Reporting

78

Self Service Portal

78

Vendor Capability Ratings

Average 77

Breadth of Features

82

Business Value Created

79

Usability and Intuitiveness

79

Quality of Features

77

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Ease of IT Administration

77

Ease of Data Integration

75

Ease of Implementation

74

Ease of Customization

74

Vendor Support

73

Dayforce Reviews

Prathmesh C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Ceridian Dayforce resolves time management issues

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

This application shortens the time it takes to switch from one application to another. I no longer require the use of a physical time clock. The application allows me to request time off directly. We have saved a lot of time by allowing employees to fill out their own profiles instead of manually filling out their profiles. Employee time and attendance, as well as requests for time off. It is preferable to have a system keep track of this rather than an access database.

What is your favorite aspect of this product?

What I like best about this software is how simple and intuitive it is to use. Dayforce virtual assistant is extremely beneficial, particularly if you are new to the platform. With this platform, employee scheduling, including part-time employees, becomes much more organised. I like the employee progress page and the ability to use questionnaires to help retain employees. It's simple to use and helps me keep track of my time at work. It also allows me to request time off.

What do you dislike most about this product?

I don't like how it occasionally logs me out of the system after a few minutes. It occasionally goes down for extended periods of time with no explanation. When this occurs, it affects both our stores and our in-office users. It is usually quickly resolved. Customer service support costs can be prohibitively expensive.

What recommendations would you give to someone considering this product?

Dayforce virtual assistant is extremely beneficial, particularly if you are new to the platform. The most significant impact on our company has been the ease of use and automation. This makes it simple to request time off or check your benefits. It's very convenient to have everything in one place.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Bryan R. Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jan 2023

I've had a very good experience with Dayforce!

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

When I need to know my account I can see all my data and compare them with those of previous payments is very specific, while others are more complicated or unspecific.

What is your favorite aspect of this product?

I love that it is a very useful tool since it handles important information that I need from each worker as I can also check my exit easily

What do you dislike most about this product?

No complaints, just the app is a bit slow at times

What recommendations would you give to someone considering this product?

Es una aplicación muy buena... Recomendable y eficaz en mi trabajo la recomiendo ampliamente

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Cons

  • Less Fair
  • Charges for Enhancements

Jami K.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Lots of new features

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

The amount of new features being updated

What is your favorite aspect of this product?

reports and api

What do you dislike most about this product?

support has went downhill when it used to be good

What recommendations would you give to someone considering this product?

none that I can think of

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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