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Crownpeak Technology, Inc

Crownpeak DQM

Composite Score

7.5 /10

CX Score

8.0 /10

5 Reviews Write a Review

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What is Crownpeak DQM?

The Fastest and Most Effective Solution for WCAG and ADA compliance We help even the most complex organizations achieve WCAG and ADA accessibility compliance faster with automated scanning against WCAG guidelines, easy-to-understand fixes, and experts to help along the way.

Company Details

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Crownpeak DQM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crownpeak DQM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 79

Multiple Language Support

Maintenance

Reporting and Analytics

Compliance Audits and Certification

Compliance

Automatic Evaluation Tool

Navigation Tracker

Color & Display Tracker

Accessibility Profiles

Content Tracker

Multiple Endpoint Support

Vendor Capability Ratings

Average 87

Ease of Data Integration

100

Ease of Implementation

Business Value Created

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Crownpeak DQM Reviews

Mukail A.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Amazing product with great features

Likeliness to Recommend

10 /10

What differentiates Crownpeak DQM from other similar products?

enterprise-level capability for managing complex multi-touchpoint and multi-language digital presences, incorporating a unique combination of error checking, digital asset management (inventory) and content insight, together with advanced analytics and KPI reports

What is your favorite aspect of this product?

error checking, digital asset management

What do you dislike most about this product?

There is nothing I dislike

What recommendations would you give to someone considering this product?

Strongly recommend for use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Crownpeak DQM

What is Crownpeak DQM?

Company Details

Need Assistance?

Crownpeak DQM Ratings

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Crownpeak DQM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multiple Language Support Support of multiple languages, including double-byte languages.

Maintenance Automatically rescanning to perform maintenance checks to determine new accessibility issues.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Compliance Audits and Certification Provides certification and statements of accessibility compliance in preparation of audits.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Automatic Evaluation Tool Scans the website and detects any potential accessibility errors, summarizing in a report or export.

Navigation Tracker Ability to track and make adjustments to allow for better orientation such as hiding images or muting sounds, providing hover guides or providing a reading mode

Color & Display Tracker Ability to track and make adjustments to the website's text and background colours, saturations and contrasts

Accessibility Profiles Pre-built adjustments that together address the needs of a specific disability and can be applied automatically to the website.

Content Tracker Ability to track adjustments to how the content is displayed such as text scaling, font size, alignments etc.

Multiple Endpoint Support Solutions provides the ability to run accessibility audits on a variety of different endpoints, websites, native applications, and 3rd party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Crownpeak DQM Reviews

Mukail A.

Amazing product with great features

Likeliness to Recommend

Pros

Feature Ratings

Multiple Language Support

Maintenance

Reporting and Analytics

Compliance Audits and Certification

Compliance

Automatic Evaluation Tool

Navigation Tracker

Color & Display Tracker

Accessibility Profiles

Content Tracker

Multiple Endpoint Support

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features