Crownpeak Digital Experience Platform Logo
Crownpeak Digital Experience Platform Logo
Crownpeak Technology, Inc

Crownpeak Digital Experience Platform

7.7 /10
Category
Crownpeak Digital Experience Platform
7.7 /10

What is Crownpeak Digital Experience Platform?

Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.

Company Details


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Awards & Recognition

Crownpeak Digital Experience Platform won the following awards in the Digital Experience - Enterprise category

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Crownpeak Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crownpeak Digital Experience Platform.

81 Likeliness to Recommend

95 Plan to Renew

5
Since last award

79 Satisfaction of Cost Relative to Value

7
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crownpeak Digital Experience Platform?

4% Negative
12% Neutral
84% Positive

Pros

  • Helps Innovate
  • Fair
  • Friendly Negotiation
  • Trustworthy

Feature Ratings

Average 81

Content Security

86

Analytics and Reporting

85

Content Repository

82

Management Interface

81

Standard Templates

81

Digital Asset Management

79

Multi Channel Support

78

E-Commerce Integration

77

Social Media Integration

77

Web Publishing Capabilities

76

Translation Facilitation

75

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

83

Vendor Support

81

Ease of Implementation

79

Ease of Data Integration

79

Ease of IT Administration

78

Ease of Customization

77

Breadth of Features

76

Business Value Created

76

Quality of Features

76

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

72

Crownpeak Digital Experience Platform Reviews

Joel P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Awesome Product!

Likeliness to Recommend

9 /10

What differentiates Crownpeak Digital Experience Platform from other similar products?

The beauty of this is that if the CMS crashes, you site will NOT!! (Unlike Drupal or WordPress).

What is your favorite aspect of this product?

The roll back a page feature.

What do you dislike most about this product?

Some of the back end limitations for content.

What recommendations would you give to someone considering this product?

The beauty of this is that if the CMS crashes, you site will NOT!! (Unlike Drupal or WordPress).

Pros

  • Caring
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Jaydip P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use and Fantastic features

Likeliness to Recommend

9 /10

What differentiates Crownpeak Digital Experience Platform from other similar products?

Ease of use

What is your favorite aspect of this product?

Ease of use and features availability

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Definitely POC should be done before adapting to any other CMS platform

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Easy to use, customizable, Sometimes Unreliable

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Helps Innovate
  • Trustworthy

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