CounselLink CLM Customer Reviews 2023

What is CounselLink CLM?

CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.

Company Details

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Awards & Recognition

CounselLink CLM won the following awards in the Contract Lifecycle Management category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

1 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2023

CounselLink CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CounselLink CLM.

88 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CounselLink CLM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 78

Contract Authoring

83

Workflow

83

Contract Approval

81

Obligation Management

81

Reporting Analytics

80

Searchable Repository

80

OCR Support

78

E-Signature

78

Integration

75

Redlining

72

Clause Management

69

Vendor Capability Ratings

Average 78

Availability and Quality of Training

100

Breadth of Features

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Vendor Support

100

Business Value Created

90

CounselLink CLM Reviews

Role: Consultant
Industry: Biotechnology
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Easy to use however not that crucial to our operat

Likeliness to Recommend

6 / 10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Sales Marketing
Industry: Banking
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted Jul 2023

Easy to use and high value

Likeliness to Recommend

8 / 10

Pros

Reliable
Efficient Service
Includes Product Enhancements
Helps Innovate

Role: Operations
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2023

Good features, keeps improving

Likeliness to Recommend

9 / 10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

CounselLink CLM

CounselLink CLM

What is CounselLink CLM?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

CounselLink CLM Ratings

88 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love CounselLink CLM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

OCR Support Automated import of 3rd party and legacy agreements

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Redlining Ability to redline agreements, with version control, and across various document formats.

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

CounselLink CLM Reviews

Easy to use however not that crucial to our operat

Likeliness to Recommend

Pros

Easy to use and high value

Likeliness to Recommend

Pros

Good features, keeps improving

Likeliness to Recommend

Pros

Feature Ratings

Contract Authoring

Workflow

Contract Approval

Obligation Management

Reporting Analytics

Searchable Repository

OCR Support

E-Signature

Integration

Redlining

Clause Management

Vendor Capability Ratings

Availability and Quality of Training

Breadth of Features

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created