CounselLink CLM Logo Award Winner Product Badge
CounselLink CLM Logo Award Winner Product Badge
LexisNexis

CounselLink CLM

7.2 /10
Category
CounselLink CLM
7.2 /10

What is CounselLink CLM?

CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.

Company Details


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Awards & Recognition

CounselLink CLM won the following awards in the Contract Lifecycle Management category

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CounselLink CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CounselLink CLM.

84 Likeliness to Recommend

3
Since last award

92 Plan to Renew

8
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CounselLink CLM?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Acts with Integrity
  • Security Protects
  • Saves Time

Feature Ratings

Average 76

Contract Approval

82

Obligation Management

81

Searchable Repository

80

Contract Authoring

79

E-Signature

78

Reporting Analytics

76

Workflow

76

Redlining

75

Integration

72

Clause Management

72

OCR Support

69

Vendor Capability Ratings

Average 73

Ease of Implementation

78

Usability and Intuitiveness

75

Business Value Created

75

Breadth of Features

74

Ease of IT Administration

74

Vendor Support

74

Quality of Features

73

Product Strategy and Rate of Improvement

73

Ease of Data Integration

72

Ease of Customization

68

Availability and Quality of Training

67

CounselLink CLM Reviews

Crystal E.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Decline Since Acquired by LexisNexis

Likeliness to Recommend

5 /10

What differentiates CounselLink CLM from other similar products?

The user interface

What is your favorite aspect of this product?

I selected this product in 2019 when it was Parley Pro and privately owned because of the wonderful notification system. These have critically failed twice now, for extended periods, since LexisNexis acquired Parley Pro. Customer service has also taken a steep nose dive into the ground.

What do you dislike most about this product?

Failure of critical elements.

What recommendations would you give to someone considering this product?

Probably don't. There are a plethora of other options available.

Pros

  • Security Protects
  • Helps Innovate
  • Unique Features
  • Inspires Innovation

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Less Productive

Hyun K.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Was fan of ParleyPro, but disappoint by LexisNexis

Likeliness to Recommend

8 /10

What differentiates CounselLink CLM from other similar products?

Easy of use (still) and price (not anymore)

What is your favorite aspect of this product?

Easy of use and flexible for adjustments

What do you dislike most about this product?

Gradually became bureaucratic and unresponsive after LexisNexis

What recommendations would you give to someone considering this product?

I still think it is a good product to recommend

Pros

  • Caring
  • Saves Time
  • Respectful
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Efficient Service
  • Role: Public Sector
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Features provide greater efficiency for our staff

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Includes Product Enhancements

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