In Partnership With SelectHub
What is Copper?
A Google-recommended CRM, Copper integrates and works seamlessly with your Gmail, Calendar and Drive so you never have to switch tabs to add contacts, track emails, find files and manage tasks in your marketing and sales process.
Company Details
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In Partnership With SelectHub
Copper Ratings
Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
90 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Copper?
Pros
- Respectful
- Generous Negotitation
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Analytics and Reporting
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Copper Reviews
- Role: Vendor Management
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2021
Good idea, good services, very personal support
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
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Charlie B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Inexpensive and does the job at the beginning
Likeliness to Recommend
What differentiates Copper from other similar products?
price is low and ease of use is high
What is your favorite aspect of this product?
price is low and ease of use is high
What do you dislike most about this product?
not that robust
What recommendations would you give to someone considering this product?
good for early co's
Pros
- Reliable
- Enables Productivity
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
Mulunda K.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Excellent features, easy to use but a bit pricey.
Likeliness to Recommend
What differentiates Copper from other similar products?
Very tight integration with Google Workspace (G Suite) Intuitive and clean workspace/interface
What is your favorite aspect of this product?
Integration with Google Workspace Synchronization of contacts and call logs on mobile devices
What do you dislike most about this product?
Lack of integration with Microsoft 365 (Outlook + One Drive) Product pricing is bit on the higher side - especially for a sizeable sales team for a start up
What recommendations would you give to someone considering this product?
Worth considering - nice feature set, data entry made easy with integration to Google Workspace, intuitive drop downs, tags - the works!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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