Contentful Logo Award Winner Product Badge
Contentful Logo Award Winner Product Badge
Contentful

Contentful

8.8 / 10
Category
Contentful
8.8 / 10

What is Contentful?

The content platform for the digital-first era. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
6% Neutral
94% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Effective Service
  • Saves Time

Feature Ratings

Average 86

Content Storage

88

Content Analytics

87

Content Creation

86

Content Optimization

86

Content Curation / Library Controls

86

Editorial Calendar

85

Multi-Channel Distribution

84

DAM (Digital asset management) Integration

83

Personalization/Audience Targeting

82

Vendor Capability Ratings

Average 85

Ease of Customization

98

Ease of IT Administration

96

Quality of Features

96

Availability and Quality of Training

94

Breadth of Features

94

Product Strategy and Rate of Improvement

93

Ease of Implementation

92

Usability and Intuitiveness

92

Ease of Data Integration

89

Business Value Created

88

Vendor Support

88

Contentful Reviews

Alyson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Exploring the Power and Versatility of Contentful.

Likeliness to Recommend

10 / 10

What differentiates Contentful from other similar products?

.Contentful's headless architecture sets it apart from traditional CMS platforms. The decoupling of content management and presentation provides unparalleled flexibility and adaptability for diverse digital experiences.

What is your favorite aspect of this product?

Contentful's headless architecture empowers users with unparalleled flexibility to deliver content across a multitude of channels. Whether it's a website, mobile app, or IoT device, Contentful adapts seamlessly that is making it highly scalable for diverse digital experiences

What do you dislike most about this product?

Contentful's robust feature set may pose a learning curve for users new to the platform. While it empowers experienced developers, beginners may require some time to familiarize themselves with the platform's capabilities.

What recommendations would you give to someone considering this product?

Contentful emerges as a powerful solution for organizations seeking a versatile and developer-friendly content management system.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Alessia A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Love the content management feature

Likeliness to Recommend

3 / 10

What differentiates Contentful from other similar products?

breadth of features for plan and create content

What is your favorite aspect of this product?

the scheduling features that coordinates my content

What do you dislike most about this product?

lomg approval process

What recommendations would you give to someone considering this product?

good if you work with different content creators and department

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features
  • Less Inspiring

Justin B.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

A modern CMS, full of potential.

Likeliness to Recommend

9 / 10

What differentiates Contentful from other similar products?

Contentful is one of the top Headless CMS in the marketplace. It has a very intuitive user interface, is very versatile, and is highly scalable. If I want to decouple content development and delivery, Contentful is a wonderful technology to use. The most notable advantage of Contentful is that it offers a robust API, SDK, and extensive ecosystem interaction. The platform’s extensive documentation and developer resources make it simple to incorporate Contentful into existing workflows or create new solutions.

What is your favorite aspect of this product?

Since I cannot program, I like being able to use Contentful’s pre-built templates to generate material quickly and effectively. I frequently use Contentful to post blogs, product updates, webinar registration sites, documents, and other things without needing additional assistance from the already quite busy web team that serves the marketing org. Since the Contently platform is so simple to use, anyone can quickly learn how to utilize the CMS.

What do you dislike most about this product?

Because it is such a different approach for many employees who are used to traditional CMS systems, there should be more templates accessible for teams to use.

What recommendations would you give to someone considering this product?

Modeling of completely open content. Contentful allows us to construct our content models and gives a user interface for our non-technical colleagues to build complete pages on our website without requiring any engineering engagement. The extremely flexible validation options assist us in ensuring that Contentful’s data is constantly up to date. Contentful’s APIs are fantastic; they are fast and allow me to do anything that I can do in the UI, from fetching data to modifying content models and even changing the UI’s visual settings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Leverages Incumbent Status

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