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Conga

Conga CPQ

Composite Score

7.2 /10

CX Score

7.1 /10

29 Reviews Write a Review

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What is Conga CPQ?

Close deals faster, increase your bottom line Empower your sellers to quote accurately and spend less time selling, no matter how complex your business becomes. With Conga CPQ, sellers are more efficient, ultimately closing bigger deals at a higher win rate.

Company Details

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Awards & Recognition

Conga CPQ won the following awards in the Configure, Price, Quote category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

2 Top Rated Features

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

6 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Conga CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

4
Since last award

78 Plan to Renew

19
Since last award

70 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CPQ?

15% Negative

2% Neutral

83% Positive

Pros

Fair
Enables Productivity
Respectful
Transparent

Feature Ratings

Average 76

Workflow & Approvals

Guided Selling

Renewal Management

Catalog Management

Discounting Management

Visual Configuration

Product and Service Configuration

Rules Engine

Quote Development and Administration

Application Integration

Reporting and Analytics

Vendor Capability Ratings

Average 73

Ease of Customization

Quality of Features

Vendor Support

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Conga CPQ Reviews

Brad T.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Simplifying the sales process with Conga CPQ

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

Thanks to Conga CPQ, our quoting process is now more efficient and accurate, meaning sales cycles are shorter and revenue increases. For our sales operations, it's a big deal.

What do you dislike most about this product?

The basic CPQ product was first presented as if it met all the company's requirements; however, our organization had some unique needs that needed to be addressed.

What recommendations would you give to someone considering this product?

Due to the vendor's focus on "selling licenses", support can be a headache. However, we are now better at tracking customer and user cases

Pros

Continually Improving Product
Enables Productivity
Effective Service
Inspires Innovation

Gina G.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Conga CPQ has been our ally in our business

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

Conga and our internal teams have had to dedicate more time and energy to the complicated implementation of this product. For the past seven or more years, Conga has been incredibly accommodating and patient with us.

What is your favorite aspect of this product?

A big advantage of working with Conga has been their willingness to assign a dedicated technical specialist to our team so we can maximize the value of the solution.

What do you dislike most about this product?

There are many products that our company integrates into the solution, which can make the initial product setup complicated and time-consuming. Additionally, there are many costs.

What recommendations would you give to someone considering this product?

Working with the same person for several years has allowed us to know our company well. As a result, we have been able to troubleshoot and improve our implementation in less time.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

John S.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Fantastic program that works great.

Likeliness to Recommend

8 /10

What differentiates Conga CPQ from other similar products?

The program stands out from the competition thanks to its user-friendly interface, quick quotations, and excellent customer service.

What is your favorite aspect of this product?

By identifying and addressing their specific pain areas, sales representatives are able to expedite the sales process. CongaCPQ's user-friendly interface (UI), capabilities, and extensive customization options enable the construction of a powerful sales system.

What do you dislike most about this product?

Integration with external systems can cause the cart processing to become stuck or trapped in a loop, making the pricing process take an exceptionally long time to finish.

What recommendations would you give to someone considering this product?

I think this application is great since it allows us to produce profits with minimum time spent quoting pricing, which in turn improves the sales group's client experience.

Pros

Enables Productivity
Efficient Service
Saves Time
Security Protects

Conga CPQ

What is Conga CPQ?

Company Details

Book a Free Demo Today!

Awards & Recognition

Conga CPQ Ratings

88 Likeliness to Recommend

4 Since last award

78 Plan to Renew

19 Since last award

70 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Conga CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Conga CPQ Reviews

Brad T.

Simplifying the sales process with Conga CPQ

Likeliness to Recommend

Pros

Gina G.

Conga CPQ has been our ally in our business

Likeliness to Recommend

Pros

John S.

Fantastic program that works great.

Likeliness to Recommend

Pros

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Feature Ratings

Workflow & Approvals

Guided Selling

Renewal Management

Catalog Management

Discounting Management

Visual Configuration

Product and Service Configuration

Rules Engine

Quote Development and Administration

Application Integration

Reporting and Analytics

Vendor Capability Ratings

Ease of Customization

Quality of Features

Vendor Support

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Business Value Created

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Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement