In Partnership With SelectHub
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Planning and Scheduling
Resource Management
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Airton O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Content and workflow management.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Teams can collaborate on projects, set deadlines, and track each other using Confluence. Search engines, page archiving, and hierarchical page trees are simplified. To make the information more alive, you can use themes and personalize them with your own touches, such as GIFs, photos and videos. With popular programs and platforms like Jira, Team Calendars, and Trello, you can power Pages.
What is your favorite aspect of this product?
I like Confluence has great capabilities to: Deploy on-premises and in the cloud. Employees can write content, meeting notes, product specifications, and research reports using the editing tool. Allows you to go to documents and comment on them. In one place, you can publish, organize and access company information. Content editing options are available. Images and videos can be added to documents, text can be organized in blocks or tables, and critical comments can be highlighted.
What do you dislike most about this product?
Confluence is expensive for small businesses.
What recommendations would you give to someone considering this product?
For the following, I recommend Confluence: To create pages, collaborate with team members, and keep track of all your tasks in one place. You can create a knowledge base and use it to provide customers with quick answers and automate the processes behind all project plans.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ilana S.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Easy to use but not very fancy
Likeliness to Recommend
What differentiates Confluence from other similar products?
It makes communication between different teams seamless. Passing knowledge along is incredibly easy.
What is your favorite aspect of this product?
How I can find information from all around the company in one place.
What do you dislike most about this product?
I dislike how few features Confluence has, its very bare bones from my perspective.
What recommendations would you give to someone considering this product?
Make sure you need it before you get it, I think workfront is better honestly.
Pros
- Effective Service
- Acts with Integrity
- Appreciates Incumbent Status
- Helps Innovate
Cons
- Wastes Time
- Less Efficient Service
- Less Generous
Please tell us why you think this review should be flagged.
Ramsay L.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2022
The most complete and efficient query base!
Likeliness to Recommend
What differentiates Confluence from other similar products?
One of the uses that this tool has had within my organization is as a base for internal and external consultation and has been very useful in providing quick solutions to problems and incidents that arise with the products and services we offer. The flow of information has been another factor greatly improved with the acquisition of this tool; it is a great ally to store, refresh, and consult the documentation of the organization's projects, products, and services.
What is your favorite aspect of this product?
I love the way I can collaborate with my colleagues through Confluence and how the whole team can contribute and organize information within the environment; it serves to complement each other. Its storage capacity and access to accumulated knowledge make it comparable to wiki tools; it has a perfect knowledge base. Another thing I like about this tool's its ability to integrate with numerous external tools to extend its reach and functionality within the organization.
What do you dislike most about this product?
The only thing this tool has against it is its limitations when integrating with third-party tools; other than that, I can't find anything I don't like about Confluence.
What recommendations would you give to someone considering this product?
Confluence is one of the best tools for managing and using information; it has an exemplary user interface, easy to understand and easy to use, and the incorporation of new personnel is fast. I recommend it because it is an excellent resource for any company.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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