In Partnership With SelectHub
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Planning and Scheduling
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Otilde R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Trend Searching and Analysis for Creators
Likeliness to Recommend
What differentiates Confluence from other similar products?
Project management stands out in Confluence, but there is a need for friendly graphic interfaces in comparison with the amounts of data processed. Since the report suggests that all the team members need to engage in the process of analyzing data, then it only makes sense to make this process smoother to ensure everyone gains something out of the process.
What is your favorite aspect of this product?
Presumably, by presenting an integrated perspective on all design projects, it becomes easier to determine which ones stand the greatest chance of success and should therefore receive further investment. These allow us to evaluate multiple projects simultaneously, considering factors such as resource availability, project priority, and potential ROI.
What do you dislike most about this product?
I have come to realize that engaging project management at Confluence has completely changed the way I handle resources in design projects.
What recommendations would you give to someone considering this product?
This claim has been made possible by the fact that the software allows history of projects to be processed and compared with the current resources, meaning that projects can be planned effectively with right resources for a certain project, and everyone has a balanced workload. This approach has benefited our team through enhancing effectiveness in delivering design projects while at the same time making design projects more likely to succeed by identifying and prioritizing the best prospects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Deepti Y.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Totally Satisfying and easy to use
Likeliness to Recommend
What differentiates Confluence from other similar products?
It is easy to use its mobile accessibility is too useful which help in maintaining all task aligned easily.
What is your favorite aspect of this product?
Its mobile accessibility feature
What do you dislike most about this product?
Costing Part
What recommendations would you give to someone considering this product?
Its Centralized repository feature make it very unique and with it task management made too easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Amber P.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2024
Automation of Process Innovation
Likeliness to Recommend
What differentiates Confluence from other similar products?
This is a capability that sets the platform apart from simple sharing and editing tools: a library of templates. Templates of the process mapping, SWOT, and the project planning saved time when preparing each session.
What is your favorite aspect of this product?
The collaboration is particularly beneficial when brainstorming remotely with Confluence. Everyone can equally submit proposals, feedback, and edits at the same time. The ability to embed diverse content types from spreadsheets to video demos enriches discussions with relevant data and examples.
What do you dislike most about this product?
One issues with search that happen when content accumulates: Confluence is notorious for this. This can hamper easy filtering and access to specific process insights from previous work sessions.
What recommendations would you give to someone considering this product?
In the reconfiguration of a customer's service workflow, we recently employed a status board to publicly track issues, ideas, and votes for change. In doing so, they emerged with new ideas about how to make organizations more responsive to the public. For example, they used what was originally an automated chatbot for general questions in social care, as this would save time for employees and let them focus on more complicated cases. The visual process maps we created in Confluence in collaboration with the occupants of the various departments became the implementation plan.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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