Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.3 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 86

Collaboration

90

Document Management

89

Workflow Management

86

Resource Management

86

Planning and Scheduling

86

Time & Expense Tracking

85

Reporting

85

Hierarchical Task Management

85

Budget Management

84

Dependency and Milestone Tracking

83

Mobile Access

80

Vendor Capability Ratings

Average 85

Quality of Features

88

Business Value Created

86

Ease of IT Administration

86

Breadth of Features

85

Ease of Data Integration

85

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of Implementation

84

Availability and Quality of Training

82

Vendor Support

82

Confluence Reviews

Micheal N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

All-rounded project management solution

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

I adore the productive collaboration and knowledge sharing I do with my internal teams. I can take down project requirements and track the progress quite well. It also has certain built-in capabilities, such as the ability to create tables with data in any format and personalized details.

What is your favorite aspect of this product?

We utilize this program to make it simple for both our office-based and remote staff to find the data they require for their daily tasks. We adore the application since it allows for rapid uploads of many types of files, e.g. videos, audios, documents, PDFs, and many more. They assist us in overcoming communication obstacles so that we can document everything.

What do you dislike most about this product?

Customer service is also not very helpful; we must rely on blogs and internet searches for guidance. We also need the capabilities like sophisticated search using special characters in strings or search using regular expressions

What recommendations would you give to someone considering this product?

Confluence is a wonderful tool for remote teams to collaborate on projects since it boosts team productivity and promotes teamwork. I utilize Confluence to create and distribute any technical specifications along with thorough use cases and anticipated advancements in retention funnels and user cohorts.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Tracy T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent management of documents

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Confluence, in my opinion, is a terrific tool for managing tasks and projects at work because it prevents errors from occurring at any point. It also enables us to monitor the development of the things we have requested. Third-party apps can also be integrated based on our requirements.

What is your favorite aspect of this product?

Data entry was made simple and easy via Confluence. Now we can create attractive and effective headlines with ease. Through the links, they assist us in connecting the dots. All of our documentation is kept in one convenient location. They assist us in creating documentation in the appropriate style. It is a fantastic platform for producing any kind of paper in response to client requests.

What do you dislike most about this product?

It should improve its search functionality because more accurate search results can draw in more users. Costs are on the higher end of the scale; not all businesses can afford to implement the system. The search function should be enhanced, providing more accurate results and possibly introducing some.

What recommendations would you give to someone considering this product?

You should give it a try: I know you'll love it. It has full benefits that make your journey profitable. You can also create, organize, and monitor tasks using the program. You can also comment and edit tasks in real-time and It smoothly interfaces with other programs like Google Drive, which is extensively utilized by employees.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Tori A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

I would always choose Confluence again!

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

We are currently using it to store and share our project documents with our colleagues and superiors and it has been of great benefit due to a vast improvement in our workflow, information distribution, communication and internal collaboration. It's nice to have such an extraordinarily amazing resource as Atlassian Confluence.

What is your favorite aspect of this product?

I like Confluence for its ease of use, user interface simplicity and other operational features that allow for more organized and efficient management of documents within a single space; which has helped promote collaboration and improve information flows exponentially. Atlassian Confluence has a good support staff and the cost of this product does not escape our budget at all.

What do you dislike most about this product?

It is not the most intuitive or user-friendly software, but with practice you will overcome the learning curve and take advantage of its many benefits.

What recommendations would you give to someone considering this product?

Atlassian Confluence is here to stay because of its ease of use and the practical way it connects teams and improves the flow of information and documents. We can take great advantage of its ability to manage documents, make information flow better and keep teams connected to ensure high productivity and good results. I would highly recommend this software.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Most Popular Confluence Comparisons