Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.3 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 86

Collaboration

90

Document Management

89

Workflow Management

86

Resource Management

86

Planning and Scheduling

86

Time & Expense Tracking

85

Reporting

85

Hierarchical Task Management

85

Budget Management

84

Dependency and Milestone Tracking

83

Mobile Access

80

Vendor Capability Ratings

Average 85

Quality of Features

88

Business Value Created

86

Ease of IT Administration

86

Breadth of Features

85

Ease of Data Integration

85

Ease of Customization

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Ease of Implementation

84

Availability and Quality of Training

82

Vendor Support

82

Confluence Reviews

Zulfan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Our technology and product bible

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

It is the platform that is greatly familiar with our team, hence the change of vendor or solution will seem to be impossible

What is your favorite aspect of this product?

Features that are allowing our team to write in their own style,

What do you dislike most about this product?

Lack of licenses monitoring, once you buy 300 licenses, it should be sending you reminder if it is about to exceed

What recommendations would you give to someone considering this product?

Most company will probably be very familiar with this, and it is that way for many reasons, integration with Jira is one of the best thing

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Commodity Features
  • Charges for Enhancements

Karen L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Segmented team spaces for transparency

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

The language used is accessible to a broad, general audience, and the text is free of grammatical, spelling, and punctuation errors. The content of the enhanced text is as close as possible to the original text, and no new aspects have been added. It has sections organized by kind of initiative, including webinars, trade exhibits, newsletters, etc. For a comprehensive view, Confluence seamlessly integrates with meeting apps. When a customer provides feedback on a loyalty program or successful segmentation strategy, this integration automatically adds CRM records displaying verified marketing offers, backlog influence, and customer feedback.

What is your favorite aspect of this product?

Participants use Confluence's feedback tools to comment on campaign elements that generate interest among prospects, resulting in productive conversations for our representatives. In addition, contributors can identify areas where messaging was ineffective due to industry misalignment, providing insights for future executions.

What do you dislike most about this product?

While Confluence's text-heavy format may be less appealing than the trendy enterprise social networks to some, its strength lies in its flexibility. The platform allows information to be gathered from any source, comments to be segmented and customizable, and the flow to be seamlessly documented in the relevant systems. This ensures the continuous refinement of tactics based on real-world experiences.

What recommendations would you give to someone considering this product?

Marketing teams struggling to capture authentic qualitative information at scale should explore an extensible platform like Confluence. Its ability to aggregate partner signals provides a solid foundation for refining strategies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Teena T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

I've utilized Confluence for crafting user stories, and it has proven to be a valuable tool for collaborative project documentation. Its features for real-time editing, collaboration, and seamless integration with Jira make it particularly suitable for agile development workflows.

What is your favorite aspect of this product?

It is user-friendly and accessible. The platform's intuitive interface and straightforward navigation contribute to a seamless experience, allowing you to focus on creating content and collaborating without unnecessary complexity.

What do you dislike most about this product?

It's not as powerful as the desktop version. Doing big tasks or creating lots of content seems a bit trickier on the mobile app. Require additional approvals and must send an email to secure access to Confluence due to its elevated cost.

What recommendations would you give to someone considering this product?

It's super easy to use, and you can create and organize documents and projects seamlessly. The way it lets you collaborate in real-time and integrate with other tools like Jira is a game-changer. Plus, the interface is intuitive, making it accessible for everyone on the team. It's like having a centralized hub for all your project info, which is a lifesaver.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Confluence Comparisons