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Compass

Composite Score
8.5 /10
CX Score
8.6 /10
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Category
Compass
8.5 /10

What is Compass?

Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges the entire salesforce.

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Awards & Recognition

Compass won the following awards in the Sales Compensation category

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Compass Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Compass.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Compass?

4% Negative
0% Neutral
96% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Adjustments & Clawbacks

95

Pre-Built Incentive Plans

95

Collaboration

95

Incentive Dashboards

90

Multi Currency

90

Regulatory Compliance and Audit

89

Data Integration

88

Reporting and Analytics

87

Commissions Management

87

Incentive Plan Designer

86

Vendor Capability Ratings

Average 85

Breadth of Features

88

Quality of Features

86

Availability and Quality of Training

86

Ease of Implementation

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Business Value Created

84

Vendor Support

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Ease of Customization

83

Compass Reviews

Mohammed A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Strong platform with clear value

Likeliness to Recommend

10 /10

What differentiates Compass from other similar products?

Compass stands out mainly because of how well it brings all the key incentive and compensation details into one place. The way it handles plan logic and calculations is cleaner than most tools I’ve seen, and the visibility it gives to both leadership and individual contributors is genuinely useful.

What is your favorite aspect of this product?

My favorite part is the clarity it provides around incentive structures. It removes a lot of confusion and makes it easy to see how targets, payouts, and adjustments are all tied together.

What do you dislike most about this product?

The main annoyance is that some of the workflows still feel rigid. A few areas take more steps than needed, and certain changes require looping in support instead of doing it directly.

What recommendations would you give to someone considering this product?

I’d suggest taking time to map out your compensation processes before jumping in. The product works well, but you’ll get far more value if your plans, data sources, and approval flows are clear from the start.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yesika P.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Effective Management: An Innovative Tool

Likeliness to Recommend

9 /10

What differentiates Compass from other similar products?

What actually makes Compass stand out is bringing forward the real-time collaboration. You are able to see instant updates from your colleagues, this helps in communication and eliminates the chances of misunderstandings. In other words, the whole team is now on the same page with the process being so much smoother.

What is your favorite aspect of this product?

The notifications feature at Compass is what I like best about the company. It does not crowd my phone with notifications about deadlines and tasks without meddling into my things. I also really like the fact that it can be used together with other tools we use on a daily basis, i.e. calendars and messaging apps. This makes the management even more cohesive.

What do you dislike most about this product?

However, not everything is perfect. One of the things which I would like to see changing for the better is the loading speed on some occasions. Periodically the system can be considered to be quite sluggish when there are many activities. However, this is not a significant challenge most of the time as the performance is satisfactory.

What recommendations would you give to someone considering this product?

On the whole, I can truly recommend Compass. With its friendly characteristics, approachable design, and emphasis on collaboration, it is irreplaceable for every team – if anyone knows how deep dialogues should be integrated into group life, then it is he. But if you’re on the look for some software to go ahead and take your project management to the next level, Compass is definitely an excellent decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

NINKAL G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

"Easy to use" "Fantastic product"

Likeliness to Recommend

8 /10

What differentiates Compass from other similar products?

1. Comprehensive Incentive Management 2. Gamification for Engagement 3. Rewards Marketplace

What is your favorite aspect of this product?

Gamification & Engagement Real-Time Insights Flexibility in Rewards

What do you dislike most about this product?

1. Learning Curve for New Users 2. Customization Complexity 3. Cost Considerations for Small Teams 4. Dependence on Integrations 5. Mobile App Limitations

What recommendations would you give to someone considering this product?

1. Clearly Define Your Incentive Goals 2. Assess Your Team's Needs and Tech Savviness 3. Evaluate Your Budget and ROI Expectations 4. Leverage the Rewards Marketplace

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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