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Compass

Composite Score
8.5 /10
CX Score
8.6 /10
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In Partnership With SelectHub

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Category
Compass
8.5 /10

What is Compass?

Compass is the #1 gamification software that automates and digitizes Sales Contests and Commission Programs. With game-like elements, rewards, recognitions, and complete access to relevant information, Compass turbocharges the entire salesforce.

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Awards & Recognition

Compass won the following awards in the Sales Compensation category

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Compass Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Compass.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Compass?

4% Negative
0% Neutral
96% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Pre-Built Incentive Plans

95

Adjustments & Clawbacks

95

Collaboration

95

Incentive Dashboards

90

Multi Currency

90

Regulatory Compliance and Audit

89

Data Integration

88

Reporting and Analytics

87

Commissions Management

87

Incentive Plan Designer

86

Vendor Capability Ratings

Average 85

Breadth of Features

88

Availability and Quality of Training

86

Ease of Implementation

86

Quality of Features

86

Ease of IT Administration

86

Vendor Support

84

Usability and Intuitiveness

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Ease of Customization

83

Compass Reviews

Jess H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Great product overall!

Likeliness to Recommend

8 /10

What differentiates Compass from other similar products?

Ease of use.

What is your favorite aspect of this product?

How quickly it is to pick up.

What do you dislike most about this product?

Support received could be improved.

What recommendations would you give to someone considering this product?

Watch lots of tutorials before implementing.

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Craig F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

This is my favorite sales compensation tool.

Likeliness to Recommend

7 /10

What differentiates Compass from other similar products?

Because of its attractive design, straightforward procedure, and user-friendliness, as well as its many coupon converter settings, it stands out from competing programs.

What is your favorite aspect of this product?

He supports me like a friend by keeping me informed about my daily sales and goals, which helps in sales development and setting my goals. Using this software has made sales planning easier.

What do you dislike most about this product?

Apart from occasional loading delays, which cause updates to the sale and reward structure to take longer than expected, everything is perfect.

What recommendations would you give to someone considering this product?

I recommend this app because it is great for sales planning and goal achievement as it keeps you informed daily about the objectives and goals assigned to the organization.

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Mohammed A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2025

Strong platform with clear value

Likeliness to Recommend

10 /10

What differentiates Compass from other similar products?

Compass stands out mainly because of how well it brings all the key incentive and compensation details into one place. The way it handles plan logic and calculations is cleaner than most tools I’ve seen, and the visibility it gives to both leadership and individual contributors is genuinely useful.

What is your favorite aspect of this product?

My favorite part is the clarity it provides around incentive structures. It removes a lot of confusion and makes it easy to see how targets, payouts, and adjustments are all tied together.

What do you dislike most about this product?

The main annoyance is that some of the workflows still feel rigid. A few areas take more steps than needed, and certain changes require looping in support instead of doing it directly.

What recommendations would you give to someone considering this product?

I’d suggest taking time to map out your compensation processes before jumping in. The product works well, but you’ll get far more value if your plans, data sources, and approval flows are clear from the start.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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