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commercetools

commercetools

7.2 / 10
Category

What is commercetools?

Develop a highly-functional, visually-appealing customer experience that is on brand using the modern commerce solution by commercetools. Unlike legacy vendors, we empower the way you work with game-changing features and functionality, so you can focus on creating the ultimate customer experience.

Company Details


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Awards & Recognition

commercetools won the following awards in the B2C eCommerce category

commercetools Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on commercetools.

81 Likeliness to Recommend

96 Plan to Renew

Up 1
Since last award

77 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love commercetools?

4% Negative
0% Neutral
96% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Continually Improving Product

Cons

  • Less Generous
  • Less Transparent
  • Vendor's Interest First

Feature Ratings

Average 70

Order Portal

82

Payment Processing

76

Order Management

76

Microsite Management

75

Catalog Management

72

Content Localization

70

Retargeting Capabilities

68

Integrated Search

65

Reporting and Analytics

64

Content Management

61

Predictive Recommendations

58

Vendor Capability Ratings

Average 74

Breadth of Features

92

Ease of IT Administration

88

Quality of Features

88

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of Data Integration

75

Vendor Support

71

Availability and Quality of Training

70

Business Value Created

57

Ease of Implementation

49

commercetools Reviews

Amiya D.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Next Gen e-commerce System."

Likeliness to Recommend

9 / 10

What differentiates commercetools from other similar products?

The adaptability of the framework and the simplicity with which an instance may be onboarded. In addition, there is a strong and better-documented API toolkit. commercetools offers a plethora of possibilities that can be readily enabled using contemporary interface technologies.

What is your favorite aspect of this product?

commercetools is essentially our headless eCommerce option for integrating with some other CMS and experiences providers like Adobe. This has enabled us to broaden our service to include support for many systems and affect our lives to suggest an effective solution.

What do you dislike most about this product?

There are no incoming/outgoing linkages or software connections. The idea of using commercetools or embracing a headless strategy for e-commerce might be difficult for businesses to grasp sometimes.

What recommendations would you give to someone considering this product?

I would suggest commercetools. Its frameworks are both robust and adaptable, making it easy to develop a huge eCommerce system. Cloud-based and Headless.

Pros

  • Efficient Service
  • Effective Service
  • Reliable
  • Trustworthy

Kimberly A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

the arena's leading digital trade platform.

Likeliness to Recommend

9 / 10

What differentiates commercetools from other similar products?

It hyperlinks all packages and frontends, scales without limit, and takes the benefit of fast time-to-marketplace for your company wishes. It permits you to pay attention to your middle competencies, while the vendor assures the availability and performance of the trade machine. It has gotten entry to client order facts and additional product facts to deliver an extraordinary enjoy in-save.

What is your favorite aspect of this product?

It has excellent documentation. It has a solid and scalable architecture and is also a cloud-native platform. It has many functionalities which might be needed for an eCommerce platform. Its intuitive and robust manipulate panel permits you to manipulate discounts, hold catalog data, access consumer and order statistics, and run campaigns. It is the correct basis for developing a feature-wealthy and rapid market with millions of products and heaps of providers. It has a contemporary frontend template to create your tailored trade websites.

What do you dislike most about this product?

commerce tools have pricing barriers. It has an imperative product grasp that doesn't provide product activation based totally on specific geographies structures. It additionally has data mapping obstacles. It doesn’t comprise a few present-day frontend SDKs. And it has some integration issues. Its vision for adopting a headless method to commerce can now and again be complex for companies to apprehend. It's not a turnkey eCommerce platform.

What recommendations would you give to someone considering this product?

All forms of agencies use commerce tools. It allows you to create effective, particularly customized commerce reviews whilst constructing a profitable, sustainable logo.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Caring

Holirca Denisa S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Approach for modern!

Likeliness to Recommend

8 / 10

What differentiates commercetools from other similar products?

Commercetools help us to enhance and liberate our platform with the fronted that is decoupled and connected to the backend. It is easy and for the beginners and new business owners which want to start their own online store this is the best platform for them. They have powerful and enhanced customization capacity which comes at reasonable prices.

What is your favorite aspect of this product?

Commercetools have full control over their software which is of vital importance for the users as it helps to solve the security issues and our documentation and files are protected. They contain all the necessary features and functions needed by us to run successful e commerce business and day by day their features are improving and new capabilities are being introduced.

What do you dislike most about this product?

Commercetools have pricing limitations for some users and clients with respect to the SDKs. They do not provide lot of pricing options to the customers to make it user friendly. They have central product master that does not provide product activation.

What recommendations would you give to someone considering this product?

Commerce Tools is best recommended because they deliver technology to their clients which help them to build amazing frontend experiences. They have good and reliable documentation which is simple and easy to use for even the beginners.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

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