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Cognito Forms Logo Award Winner Product Badge
Cognito Forms

Cognito Forms

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Cognito Forms
8.5 /10

What is Cognito Forms?

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

Company Details


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Awards & Recognition

Cognito Forms won the following awards in the Online Forms category

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Cognito Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cognito Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

2
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cognito Forms?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 85

Security

89

Field Configuration and Customization

88

Electronic Signatures

87

Drag and Drop Design

86

Mobility

84

Workflow Automation

83

APIs and Integration

83

Version Management

82

State Transformation

81

Data Analysis and Survey Function

78

Vendor Capability Ratings

Average 84

Business Value Created

90

Vendor Support

88

Ease of Implementation

87

Ease of IT Administration

87

Quality of Features

85

Usability and Intuitiveness

84

Ease of Customization

83

Breadth of Features

83

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Availability and Quality of Training

75

Cognito Forms Reviews

Miranda P.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

A great and intuitive product! Awesome features!

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

I like that it’s user friendly and customizable. We use other systems for our teams’ and organizations’ data management and have to use third party people or have one dedicated expert on the team. It’s nice that it’s pretty intuitive compared to those apps!

What is your favorite aspect of this product?

Workflows to transfer information from surveys

What do you dislike most about this product?

That more people don’t use it

What recommendations would you give to someone considering this product?

That they should get it! And read up on the material on how to best use it

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Saves Time
  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted May 2024

Easy to use but we are still new at this.

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Respectful
  • Fair

Adam P.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use, great support, strong value

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Very easy to use, allows for capture of sensitive information and generic information, great workflows, constantly innovating. The support team is very good at helping if there is a challenge on the conditional logic.

What is your favorite aspect of this product?

Easy to use, lots of options for data collection.

What do you dislike most about this product?

Have not tried this yet, but it is not integrated with other platforms that we use at this time.

What recommendations would you give to someone considering this product?

Highly recommend, especially with the low cost and month to month options - very little risk to try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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