ClickUp Customer Reviews 2026 | AI Content Creation and Optimization

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ClickUp

Composite Score

8.5 /10

CX Score

8.9 /10

24 Reviews Write a Review

Claim Software

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the AI Content Creation and Optimization category

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Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

7 Top Rated Capabilities

6 Top Rated Features

2025

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Trustworthy
Efficient Service

Feature Ratings

Average 85

Data Analysis

Artificial Intelligence and Natural Language Processing

Grammar and Spellcheck

Text-To-Image

Content Editor

Social Media Integration

Content Summarization

Customization

Translation

Image and Video Generation

Search Engine Optimization

Vendor Capability Ratings

Average 85

Quality of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Breadth of Features

Also Featured in...

Product Management

Score 9.1

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Task Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Project Management - Enterprise

Score 9.0

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Vidal F.

Role: Consultant
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

ClickUp is an incredibly versatile project

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp distinguishes itself from other project management tools through its all-in-one platform that combines task management, document collaboration, goal tracking, and time management features. Unlike many competitors, ClickUp offers extensive customization options, allowing users to tailor workflows to their specific needs. Additionally, its user-friendly interface, coupled with robust integrations with various applications, enhances productivity and collaboration.

What is your favorite aspect of this product?

My favorite aspect of the ClickUp product is its versatility, allowing for seamless task management and collaboration across different projects, which enhances productivity.

What do you dislike most about this product?

Some features need to be updated

What recommendations would you give to someone considering this product?

I would tell them to test different products and ask for a test account

Pros

Helps Innovate
Unique Features
Caring
Generous Negotitation

Manokh H.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

It is a very good product.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is unique because it brings everything—task management, time tracking, goal setting, and team communication—together in one place, so you don’t need to juggle multiple tools. It’s also incredibly flexible, allowing you to set up workflows and views like lists, boards, Gantt charts, or calendars to match your style of working. With affordable pricing and a solid free plan, it’s a practical choice for teams big and small looking to streamline their work.

What is your favorite aspect of this product?

What I really love about ClickUp is its fantastic flexibility. It allows you to customise workflows, views, and dashboards to match your team’s needs, making project management a breeze. Whether you prefer working with lists, boards, or Gantt charts, ClickUp lets you set things up in a way that feels right for you. Plus, having everything in one place—from task assignments to team communication—means you don’t have to juggle multiple tools, which really helps with productivity. This adaptability truly makes it easier for teams to collaborate effectively and stay organised.

What do you dislike most about this product?

I like this product. No dislike for this product from my side.

What recommendations would you give to someone considering this product?

1. Explore the Features 2. Start with Templates 3. Customize Your Workspace 4. Utilise Integrations 5. Invest Time in Training 6. Stay Organised 7. Engage with the Community

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sarah L.

Role: Operations
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use product!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Easy of use and ability to share

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Date changes with dependencies

What recommendations would you give to someone considering this product?

Would be great for software development

Pros

Reliable
Enables Productivity
Continually Improving Product
Performance Enhancing

Cons

Commodity Features

ClickUp

What is ClickUp?

Company Details

Need Assistance?

Awards & Recognition

ClickUp Ratings

89 Likeliness to Recommend

96 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Analysis Extract insights and trends from curated content helping users understand the context and preferences of an audience.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Text-To-Image Refers to the process of generating content based on textual descriptions, such as images and video.

Content Editor Offer suggestions for improving the structure, coherence, and clarity of written content.

Social Media Integration Generate content suitable for various social media platforms, increasing relevant social media posts across all channels and networks.

Content Summarization Automatically create concise summaries of longer pieces of content, such as articles or documents.

Customization Product or service can be altered to suit the requirements of the user, customer or business.

Translation Supports automatic translate to multiple languages.

Image and Video Generation Create images or videos based on textual input, or enhance existing media content with AI-generated elements.

Search Engine Optimization Generate copy that is SEO-friendly. Identify low-ranking content. Prioritize and cluster keywords for a top SERP ranking.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Product Management

Task Management

Project Management - Enterprise

Objectives and Key Results

ClickUp Reviews

Vidal F.

ClickUp is an incredibly versatile project

Likeliness to Recommend

Pros

Manokh H.

It is a very good product.

Likeliness to Recommend

Pros

Sarah L.

Easy to use product!

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Data Analysis

Artificial Intelligence and Natural Language Processing

Grammar and Spellcheck

Text-To-Image

Content Editor

Social Media Integration

Content Summarization

Customization

Translation

Image and Video Generation

Search Engine Optimization

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Breadth of Features