ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
8.2 /10
CX Score
8.7 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the AI Content Creation and Optimization category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Artificial Intelligence and Natural Language Processing

88

Grammar and Spellcheck

86

Data Analysis

86

Customization

83

Content Summarization

83

Social Media Integration

82

Text-To-Image

82

Content Editor

82

Translation

81

Image and Video Generation

80

Data Protection and Security

79

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

87

Business Value Created

86

Vendor Support

86

Quality of Features

86

Ease of Data Integration

85

Ease of Implementation

84

Ease of IT Administration

84

Availability and Quality of Training

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Breadth of Features

81

ClickUp Reviews

Vidal F.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

ClickUp is an incredibly versatile project

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp distinguishes itself from other project management tools through its all-in-one platform that combines task management, document collaboration, goal tracking, and time management features. Unlike many competitors, ClickUp offers extensive customization options, allowing users to tailor workflows to their specific needs. Additionally, its user-friendly interface, coupled with robust integrations with various applications, enhances productivity and collaboration.

What is your favorite aspect of this product?

My favorite aspect of the ClickUp product is its versatility, allowing for seamless task management and collaboration across different projects, which enhances productivity.

What do you dislike most about this product?

Some features need to be updated

What recommendations would you give to someone considering this product?

I would tell them to test different products and ask for a test account

Pros

  • Helps Innovate
  • Unique Features
  • Caring
  • Generous Negotitation

Jannifer J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

ClickUp works great project management market

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp stands out in a crowded project management market with tools like Trello, and Notion because it takes a very different approach to instead of focusing on one core function, it tries to be an all-in-one work OS. Many tools specialize e.g., tasks, docs, or communication. It combines a task & project management, docs & wikis, chat & comments, whiteboards and dashboards & reporting.This everything in one place to approach reduces the need for multiple tools.

What is your favorite aspect of this product?

This is especially powerful is that it’s not just all-in-one in a basic way, it’s deeply customizable. You can shape the platform to fit different needs a student can use it for assignments and notes and a business team can manage complex projects and workflows and also afreelancer can track clients, deadlines, and time. Another reason this stands out is well.

What do you dislike most about this product?

ClickUp tries to do everything but it can feel overwhelming in too many menus, and settings to confusing structure and spaces, folders, lists, tasks and Steep learning curve for beginners. The new students don’t know where to start while which slows adoption.

What recommendations would you give to someone considering this product?

If my recommendations would focus on getting the best way from it while avoiding common frustrations. It works great when you want to replace multiple apps like tasks, docs, dashboards, chat. It’s a great choice if you to manage projects or teams wants everything in one workspace and need strong customization so u choose this tool.

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Elizabeth A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Love the New Updated ClickUp & Its AI Features.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp has now consolidated everything into one app, so there is no need to go between apps like Slack or Zoom. You can add communication channels in your workspace, and you can have video and phone calls within the application as well.

What is your favorite aspect of this product?

My new favourite aspect of this product is how clean the UI is. When dealing with a lot of information and intricate detail, I find that having a clean UI really helps.

What do you dislike most about this product?

What I dislike is that ClickUp glitches ever so often, so I need to restart the application.

What recommendations would you give to someone considering this product?

If you are working on large, complex projects and you're looking for software that has a clean and intuitive UI, where you can work on everything in one place, ClickUp is the application for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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