ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
8.5 /10
CX Score
8.9 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the AI Content Creation and Optimization category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Artificial Intelligence and Natural Language Processing

87

Grammar and Spellcheck

86

Data Analysis

85

Content Summarization

84

Social Media Integration

83

Customization

83

Content Editor

82

Text-To-Image

82

Image and Video Generation

81

Translation

80

Data Protection and Security

80

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

87

Quality of Features

87

Business Value Created

86

Vendor Support

86

Ease of Data Integration

85

Ease of IT Administration

84

Ease of Implementation

83

Availability and Quality of Training

83

Ease of Customization

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

ClickUp Reviews

Mai S.

  • Role: Operations
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

A complete workflow support center

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is organized in a way that allows any team to ensure consistent prioritization and fair distribution of workload. It brings everything together in one place, helping teams get everything they need to ensure a smooth workflow with ease.

What is your favorite aspect of this product?

I like ClickUp’s scheduling capabilities, where when a task is added to the list, the closing dates are monitored and tracked by ClickUp, and this helps us enhance our efforts to complete the task on time so that other tasks are not affected. I like that ClickUp keeps communication channels open, so we can ensure that updates are delivered immediately in all circumstances. I like the ease of setting up and filling out forms, the reports and dashboards are great and allow us to view all the details and statistics efficiently.

What do you dislike most about this product?

There is nothing I don’t like about ClickUp, it turns regular to-do lists into a hub for collecting information and updates, and allows us to merge them and form a comprehensive documentation and follow-up base.

What recommendations would you give to someone considering this product?

ClickUp keeps all tasks tracked, and documentation with it keeps the database updated constantly. With it, accurate information is quickly accessed, and the always open communication channels keep everything under control at all times.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jannifer J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

ClickUp works great project management market

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp stands out in a crowded project management market with tools like Trello, and Notion because it takes a very different approach to instead of focusing on one core function, it tries to be an all-in-one work OS. Many tools specialize e.g., tasks, docs, or communication. It combines a task & project management, docs & wikis, chat & comments, whiteboards and dashboards & reporting.This everything in one place to approach reduces the need for multiple tools.

What is your favorite aspect of this product?

This is especially powerful is that it’s not just all-in-one in a basic way, it’s deeply customizable. You can shape the platform to fit different needs a student can use it for assignments and notes and a business team can manage complex projects and workflows and also afreelancer can track clients, deadlines, and time. Another reason this stands out is well.

What do you dislike most about this product?

ClickUp tries to do everything but it can feel overwhelming in too many menus, and settings to confusing structure and spaces, folders, lists, tasks and Steep learning curve for beginners. The new students don’t know where to start while which slows adoption.

What recommendations would you give to someone considering this product?

If my recommendations would focus on getting the best way from it while avoiding common frustrations. It works great when you want to replace multiple apps like tasks, docs, dashboards, chat. It’s a great choice if you to manage projects or teams wants everything in one workspace and need strong customization so u choose this tool.

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Elizabeth A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Love the New Updated ClickUp & Its AI Features.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp has now consolidated everything into one app, so there is no need to go between apps like Slack or Zoom. You can add communication channels in your workspace, and you can have video and phone calls within the application as well.

What is your favorite aspect of this product?

My new favourite aspect of this product is how clean the UI is. When dealing with a lot of information and intricate detail, I find that having a clean UI really helps.

What do you dislike most about this product?

What I dislike is that ClickUp glitches ever so often, so I need to restart the application.

What recommendations would you give to someone considering this product?

If you are working on large, complex projects and you're looking for software that has a clean and intuitive UI, where you can work on everything in one place, ClickUp is the application for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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