ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
8.2 /10
CX Score
8.7 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the AI Content Creation and Optimization category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 83

Artificial Intelligence and Natural Language Processing

88

Grammar and Spellcheck

86

Data Analysis

86

Customization

83

Content Summarization

83

Social Media Integration

82

Text-To-Image

82

Content Editor

82

Translation

81

Image and Video Generation

80

Data Protection and Security

79

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

87

Business Value Created

86

Vendor Support

86

Quality of Features

86

Ease of Data Integration

85

Ease of Implementation

84

Ease of IT Administration

84

Availability and Quality of Training

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Breadth of Features

81

ClickUp Reviews

Allen C.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

From Words to Workflows

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp sets itself apart with its comprehensive platform that brings together task management, time tracking, documentation, and team collaboration tools. One of its most impressive features is its extensive customization options, which include various views such as List, Board, Gantt, and Calendar, as well as adaptable statuses and workflows designed for any team. The platform is also very cost-effective, providing robust functionality even in its free plan, making it perfect for individuals and small teams.

What is your favorite aspect of this product?

One of the standout features of ClickUp is its remarkable versatility and customization options. The platform provides a wide range of features, including multiple task views (List, Board, Gantt, Calendar), customizable workflows, and integrations with various tools, enabling teams to adapt their experience to fit specific needs. Tools for goal tracking, time management, and automation help streamline complex projects, while the documentation and real-time collaboration features promote effective teamwork.

What do you dislike most about this product?

Prices can sometimes feel a bit steep. The integrations work fine, but I found myself going back and forth through the documentation when I tried using Clickup and Slack, which should have been straightforward. It would be more useful to create tickets from regular messages instead of only messages within a thread, which isn't possible. The Gantt chart barely functions, and the schedules don’t even roll up to parent tasks, so the basic features are either missing or very limited, making rescheduling a challenge. It's important to look at how MS Project manages scheduling, user access, and licensing if you want to stay competitive.

What recommendations would you give to someone considering this product?

If you're thinking about using ClickUp, it's a good idea to start with the free plan to get a feel for its wide range of features, such as task management, various views, and integrations. You can tailor workflows to match your team's needs and try out different views like List, Board, Gantt, and Calendar to see which one you prefer. Take advantage of ClickUp’s templates to save time, and connect it with tools like Slack or Google Drive for smoother collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manokh H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

It is a very good product.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is unique because it brings everything—task management, time tracking, goal setting, and team communication—together in one place, so you don’t need to juggle multiple tools. It’s also incredibly flexible, allowing you to set up workflows and views like lists, boards, Gantt charts, or calendars to match your style of working. With affordable pricing and a solid free plan, it’s a practical choice for teams big and small looking to streamline their work.

What is your favorite aspect of this product?

What I really love about ClickUp is its fantastic flexibility. It allows you to customise workflows, views, and dashboards to match your team’s needs, making project management a breeze. Whether you prefer working with lists, boards, or Gantt charts, ClickUp lets you set things up in a way that feels right for you. Plus, having everything in one place—from task assignments to team communication—means you don’t have to juggle multiple tools, which really helps with productivity. This adaptability truly makes it easier for teams to collaborate effectively and stay organised.

What do you dislike most about this product?

I like this product. No dislike for this product from my side.

What recommendations would you give to someone considering this product?

1. Explore the Features 2. Start with Templates 3. Customize Your Workspace 4. Utilise Integrations 5. Invest Time in Training 6. Stay Organised 7. Engage with the Community

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah L.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use product!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Easy of use and ability to share

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Date changes with dependencies

What recommendations would you give to someone considering this product?

Would be great for software development

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Commodity Features

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