Class Collaborate Logo
Class Collaborate Logo
Class Technologies

Class Collaborate

Composite Score
7.1 /10
CX Score
7.3 /10
Category
Class Collaborate
7.1 /10

What is Class Collaborate?

Class Collaborate (formerly Blackboard Collaborate) is now part of the Class family. By combining Class Collaborate with Blackboard Learn, you’ll take your instructors’ and learners’ experiences to the next level with a virtual classroom perfectly embedded. The integration creates quick and easy workflows, shifting the focus back to what matters—teaching and learning.

Company Details


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Class Collaborate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Class Collaborate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Class Collaborate?

6% Negative
8% Neutral
86% Positive

Pros

  • Reliable
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Audio Conferencing Call in Bridge

85

Audio Controls

84

Instant Messaging

84

Virtual Whiteboard

83

Keyboard Mouse Control

82

File Transfer

82

Application Share

81

Screen Share

81

Audio Conferencing VoIP

80

Facilitator Functions

76

Video Conferencing

76

Vendor Capability Ratings

Average 78

Ease of Data Integration

85

Breadth of Features

84

Quality of Features

83

Ease of Implementation

80

Business Value Created

80

Ease of IT Administration

80

Vendor Support

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

76

Availability and Quality of Training

76

Ease of Customization

74

Class Collaborate Reviews

  • Role: Public Sector
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Easy to integrate into Moodle

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Gosia P.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A very complex educational environment

Likeliness to Recommend

5 /10

What differentiates Class Collaborate from other similar products?

Perhaps being tailored to educational needs

What is your favorite aspect of this product?

Grade Center

What do you dislike most about this product?

Video conferencing but i am not using version ultra yet that apparently is better in some aspects

What recommendations would you give to someone considering this product?

Look what is around first.

Pros

  • Reliable
  • Acts with Integrity
  • Generous Negotitation
  • Security Protects

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

Maria D.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

"Fantastic product!"

Likeliness to Recommend

10 /10

What differentiates Class Collaborate from other similar products?

It is the "go to" platform for any education system because you can upload and grade assignments and provide feedback.

What is your favorite aspect of this product?

It is a flexible learning platform that enables you to extend online learning, increase employee engagement and optimize learning outcomes

What do you dislike most about this product?

The design is very old and it is hard sometimes to find the tabs you are looking for

What recommendations would you give to someone considering this product?

Think if your day to day will involve uploading files and grading them

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing