Class Collaborate Logo
Class Collaborate Logo
Class Technologies

Class Collaborate

Composite Score
7.1 /10
CX Score
7.3 /10
Category
Class Collaborate
7.1 /10

What is Class Collaborate?

Class Collaborate (formerly Blackboard Collaborate) is now part of the Class family. By combining Class Collaborate with Blackboard Learn, you’ll take your instructors’ and learners’ experiences to the next level with a virtual classroom perfectly embedded. The integration creates quick and easy workflows, shifting the focus back to what matters—teaching and learning.

Company Details


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Class Collaborate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Class Collaborate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Class Collaborate?

6% Negative
8% Neutral
86% Positive

Pros

  • Reliable
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Audio Conferencing Call in Bridge

85

Audio Controls

84

Instant Messaging

84

Virtual Whiteboard

83

Keyboard Mouse Control

82

File Transfer

82

Application Share

81

Screen Share

81

Audio Conferencing VoIP

80

Facilitator Functions

76

Video Conferencing

76

Vendor Capability Ratings

Average 78

Ease of Data Integration

85

Breadth of Features

84

Quality of Features

83

Ease of Implementation

80

Business Value Created

80

Ease of IT Administration

80

Vendor Support

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

76

Availability and Quality of Training

76

Ease of Customization

74

Class Collaborate Reviews

Yashovardhan J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great for class and easy to use

Likeliness to Recommend

9 /10

What differentiates Class Collaborate from other similar products?

Class Collab feels more like a classroom than just a video call. Imagine breakout rooms for study groups or a whiteboard to draw on together. Plus, it works great with other school stuff you already use.

What is your favorite aspect of this product?

My favorite part of Class Collaborate is the breakout rooms. It's like having huddles within the class, perfect for discussions or teamwork. It makes online learning feel more interactive.

What do you dislike most about this product?

The mobile app for Class Collaborate could be better. It's kinda limited compared to the computer version.

What recommendations would you give to someone considering this product?

Class Collaborate is awesome for online classes. Especially if you like having discussions and working together in small groups. The only bummer is the mobile app isn't as powerful as the computer version. But overall, it's a great tool for teachers and students. I definitely recommend checking it out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Celso G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

BB has a great user-friendly interface

Likeliness to Recommend

9 /10

What differentiates Class Collaborate from other similar products?

Integration with learning management systems (LMS): Blackboard Collaborate is designed to integrate seamlessly with Blackboard Learn, which is a widely-used learning management system in the education sector. This can make it easier for educators to create and manage online courses and for students to access course content and collaborate with their peers.

What is your favorite aspect of this product?

Blackboard Collaborate has a user-friendly interface that makes it easy for both educators and students to use. It has a simple layout, with features such as chat, video, and audio all easily accessible and intuitive to use. Blackboard Collaborate has a breakout room feature that allows educators to divide students into smaller groups for collaborative activities or discussions. This feature can help to encourage student engagement and interaction and can be especially useful in online learning environments.

What do you dislike most about this product?

Some users have reported experiencing technical issues with Blackboard Collaborate, such as difficulty with screen sharing, audio or video quality, or connectivity problems.

What recommendations would you give to someone considering this product?

While Blackboard Collaborate does provide some reporting and analytics features, some users have reported feeling limited by the amount of data that is available or the level of detail provided.

Pros

  • Reliable
  • Caring
  • Saves Time
  • Respectful

Farjana Y.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Awesome Product!

Likeliness to Recommend

9 /10

What differentiates Class Collaborate from other similar products?

Layout's auto-adjust helps them highlight shared content without visual blocks, making it unique.

What is your favorite aspect of this product?

One tool allows students to critique their work and the work of others. That's my favorite aspect.

What do you dislike most about this product?

Till now, I don't have anything that I dislike about.

What recommendations would you give to someone considering this product?

Trust me and try it. You will love it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing