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Class Technologies

Class Collaborate

Composite Score

7.1 /10

CX Score

7.3 /10

13 Reviews Write a Review

Claim Software

What is Class Collaborate?

Class Collaborate (formerly Blackboard Collaborate) is now part of the Class family. By combining Class Collaborate with Blackboard Learn, you’ll take your instructors’ and learners’ experiences to the next level with a virtual classroom perfectly embedded. The integration creates quick and easy workflows, shifting the focus back to what matters—teaching and learning.

Company Details

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Class Collaborate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Class Collaborate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Class Collaborate?

6% Negative

8% Neutral

86% Positive

Pros

Reliable
Trustworthy
Client Friendly Policies
Fair

Feature Ratings

Average 80

Audio Conferencing Call in Bridge

Audio Controls

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Screen Share

Audio Conferencing VoIP

Facilitator Functions

Video Conferencing

Vendor Capability Ratings

Average 78

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Class Collaborate Reviews

Hanzala A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Good product ease to use

Likeliness to Recommend

7 /10

What differentiates Class Collaborate from other similar products?

the blackboard is the main difference between the two

What is your favorite aspect of this product?

that you can teach online

What do you dislike most about this product?

nothing much

What recommendations would you give to someone considering this product?

buy it as soon as possible

Pros

Continually Improving Product
Reliable
Inspires Innovation
Respectful

Cons

Less Effective Service
Vendor's Interest First
Commodity Features

Fagiko G.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

My Experience With Blackboard Collaborate

Likeliness to Recommend

9 /10

What differentiates Class Collaborate from other similar products?

Blackboard Collaborate is a must have for most businesses as it's not only amazing in web conferencing but also features best collaboration features

What is your favorite aspect of this product?

I like that Blackboard Collaborate promotes team work thanks to features such as collaboration capabilities I like that it simplifies web conferencing

What do you dislike most about this product?

I have zero issues as Blackboard Collaborate meets all our Needs

What recommendations would you give to someone considering this product?

I recommend Blackboard Collaborate for being the best in collaboration and video conferencing. It's affordable too

Pros

Reliable
Performance Enhancing
Trustworthy
Saves Time

Parthiv V.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Fabulous platform

Likeliness to Recommend

10 /10

What differentiates Class Collaborate from other similar products?

There are no longer commuter fees or regular classrooms, saving time. It is the beneficial than any other softwares.

What is your favorite aspect of this product?

Video calls are combined with software we already use in Blackboard Collaborate (Blackboard). This implied that sending or looking for links in advance was not necessary.

What do you dislike most about this product?

There were occasions when it was challenging to locate the appropriate chat room. It could be more user-friendly and simplified, in my opinion. Students frequently found themselves in the incorrect class. It should also be simpler to find recordings.

What recommendations would you give to someone considering this product?

It is the greatest platform for virtual classes or web conferencing. There is no need to install any software on your current device.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Class Collaborate

What is Class Collaborate?

Company Details

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Class Collaborate Ratings

87 Likeliness to Recommend

93 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Class Collaborate?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Video Conferencing Interactive video conferencing using a webcam

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Class Collaborate Reviews

Hanzala A.

Good product ease to use

Likeliness to Recommend

Pros

Cons

Fagiko G.

My Experience With Blackboard Collaborate

Likeliness to Recommend

Pros

Parthiv V.

Fabulous platform

Likeliness to Recommend

Pros

Feature Ratings

Audio Conferencing Call in Bridge

Audio Controls

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Screen Share

Audio Conferencing VoIP

Facilitator Functions

Video Conferencing

Vendor Capability Ratings

Ease of Data Integration

Breadth of Features

Quality of Features

Ease of Implementation

Business Value Created

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization