What is Chorus.ai?
Chorus was created to understand what influences conversation outcomes, and make it easy to learn from and influence the thousands of conversations your team has. Today, almost all of those conversations and the insights they contain are forgotten the second they end, except for the few notes captured in your CRM. We're changing that.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Chorus.ai?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Application Integration
Dashboards, Analytics and Reporting
Custom Scorecard Templates
Coaching Records
Collaboration
Call Ingestion
LMS Integration
Video Practice
AI Simulation Training
AI Feedback
Gamification
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Ease of Implementation
Ease of Customization
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Chorus.ai Reviews
Maggie O.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Helpful Tool for AE's
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Adeetya U.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Reliable-User Friendly-Next thing in the market
Likeliness to Recommend
What differentiates Chorus.ai from other similar products?
Adaptable-Reliable-AI
What is your favorite aspect of this product?
The product simply integrates with different internal products
What do you dislike most about this product?
Sometimes it lags
What recommendations would you give to someone considering this product?
Regular updates required
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Primo G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
its an amazing product
Likeliness to Recommend
What differentiates Chorus.ai from other similar products?
Chorus.ai much more user friendly compare to others it gives us the ability to analyze realtime the call.
What is your favorite aspect of this product?
the recording of chorus.ai , it transcribes and analyzes realtime.
What do you dislike most about this product?
The cost but we can work on it .
What recommendations would you give to someone considering this product?
it gives you the ability to plan after the call, becasue it gives us to identify the customers need,
Pros
- Reliable
- Unique Features
- Efficient Service
- Respectful
Cons
- Less Caring
- Vendor Friendly Policies