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Certinia

Certinia FM Cloud

Composite Score

8.1 /10

CX Score

8.4 /10

21 Reviews Write a Review

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What is Certinia FM Cloud?

Connect your financials, billing, and revenue management to your customer and delivery data with Certinia Financial Management Cloud (Previously Certinia ERP). Ensure every financial action supports a cohesive customer journey.

Company Details

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Awards & Recognition

Certinia FM Cloud won the following awards in the Core Financial Management category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

Certinia FM Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Certinia FM Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

91 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Certinia FM Cloud?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Order Management

Cash Management

Accounts Receivable Invoicing

Accounts Payable Purchase Orders

Integration APIs

Financial Reporting and Consolidation

Financial Analytics

Budgeting Forecasting

Fixed Assets

General Ledger Chart of Accounts

Tax Management

Vendor Capability Ratings

Average 87

Ease of Data Integration

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.3

View Certinia FM Cloud in this category (opens in a new tab)

Certinia FM Cloud Reviews

Karthik R.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

A stellar solution for seamless project management

Likeliness to Recommend

10 /10

What differentiates Certinia FM Cloud from other similar products?

It has an unparalleled user-friendly interface, robust project management features, and seamless accounting integration, and built on Salesforce.

What is your favorite aspect of this product?

Intuitive user interface with user-friendly controls and customizable access management.

What do you dislike most about this product?

Nothing for now.

What recommendations would you give to someone considering this product?

For someone considering this product, I would recommend focusing on its intuitive user interface, robust project management capabilities, and seamless integration features. Additionally, evaluate how well it aligns with specific business needs and the level of control it provides over user access for a tailored and efficient experience.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

dana B.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Great product on the Salesforce platform

Likeliness to Recommend

9 /10

What differentiates Certinia FM Cloud from other similar products?

Most of our work is done in one system.

What is your favorite aspect of this product?

Integration with Salesforce products

What do you dislike most about this product?

Reporting can be difficult to learn

What recommendations would you give to someone considering this product?

Use a good implementation partner

Pros

Continually Improving Product
Reliable
Enables Productivity
Inspires Innovation

Adam S.

Role: Finance
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Highly customizable, thorough setup required

Likeliness to Recommend

9 /10

What differentiates Certinia FM Cloud from other similar products?

Highly customizable

What is your favorite aspect of this product?

Almost no boundaries in features customization

What do you dislike most about this product?

Not always intuitive, pricey

What recommendations would you give to someone considering this product?

Inhouse admin or external agency required if you want to further develop after the initial setup

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

Certinia FM Cloud

What is Certinia FM Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Certinia FM Cloud Ratings

89 Likeliness to Recommend

2 Since last award

91 Plan to Renew

3 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Certinia FM Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Order Management Automates the process of quote-to-cash which is the taking, organizing, tracking and fulfillment of purchase requests of a company's products or services.

Cash Management Ability to effectively mange and control the cash cycle of the organization and ensure the organization has sufficient cash to meet its obligations.​

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Integration APIs Ability of the solution to integrate with other enterprise functions.

Financial Reporting and Consolidation Timely access to financial data and financial information in the forms of reports or online. Financial reporting is generated in specific periods.

Financial Analytics Ability to plan, track, report and analyze financial results and implications at an individual project or department level.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Fixed Assets Support for asset registration, classification, retirement and disposal and support of depreciation methods and GL integration.

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Tax Management Automates the process for calculating and filing taxes on behalf of the corporation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Enterprise Resource Planning - Midmarket

Certinia FM Cloud Reviews

Karthik R.

A stellar solution for seamless project management

Likeliness to Recommend

Pros

dana B.

Great product on the Salesforce platform

Likeliness to Recommend

Pros

Adam S.

Highly customizable, thorough setup required

Likeliness to Recommend

Pros

2
Since last award

3
Since last award

Feature Ratings

Order Management

Cash Management

Accounts Receivable Invoicing

Accounts Payable Purchase Orders

Integration APIs

Financial Reporting and Consolidation

Financial Analytics

Budgeting Forecasting

Fixed Assets

General Ledger Chart of Accounts

Tax Management

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Ease of Customization

Ease of IT Administration

Vendor Support

Availability and Quality of Training