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Oracle

Cerner Millennium

Composite Score

7.1 /10

CX Score

7.0 /10

10 Reviews Write a Review

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What is Cerner Millennium?

The Cerner EHR platform, Millennium®, supports an enterprise-wide view of patient care and the point at which care was delivered in both acute inpatient and outpatient settings. This seamless integration across the continuum of care enables providers to make informed, data-driven decisions without leaving the clinical workflows.

Company Details

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Cerner Millennium Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cerner Millennium?

7% Negative

0% Neutral

93% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 83

Medical Charting

Clinical Flow

Appointment Management

Meaningful Use Certification

Healthcare Reporting and Analytics

Patient Portal

Compliance Tracking

Ambulatory EHR

Customer and Relationship Management

Lab Integration

Billing

Vendor Capability Ratings

Average 80

Quality of Features

Usability and Intuitiveness

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Cerner Millennium Reviews

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Installation Disappoints

Likeliness to Recommend

6 /10

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Brianna M.

Role: Public Sector
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Excellent EMR and LIS software!

Likeliness to Recommend

9 /10

What differentiates Cerner Millennium from other similar products?

Cerner Millennium is the most user friendly LIS and EMR software that I have used in healthcare. It is seamless and has great features and versatility.

What is your favorite aspect of this product?

I appreciate the wide variety of features and the laboratory LIS is flawless.

What do you dislike most about this product?

There are many options for customization and it may be intimidating to some at first.

What recommendations would you give to someone considering this product?

Choose this product! It is the best EMR and LlS software that I have used in my time in healthcare. The laboratory integration is excellent.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Bit pricey

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cerner Millennium

What is Cerner Millennium?

Company Details

Need Assistance?

Cerner Millennium Ratings

88 Likeliness to Recommend

93 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Cerner Millennium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Appointment Management Includes appointment reminders, requests, and scheduling.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Ambulatory EHR Any service or treatment that does not require hospitalization.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Billing Includes invoice management, time capture, and expense tracking.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Cerner Millennium Reviews

Installation Disappoints

Likeliness to Recommend

Cons

Brianna M.

Excellent EMR and LIS software!

Likeliness to Recommend

Pros

Bit pricey

Likeliness to Recommend

Pros

Feature Ratings

Medical Charting

Clinical Flow

Appointment Management

Meaningful Use Certification

Healthcare Reporting and Analytics

Patient Portal

Compliance Tracking

Ambulatory EHR

Customer and Relationship Management

Lab Integration

Billing

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Ease of Data Integration