CallTrackingMetrics LLC

CallTrackingMetrics

CallTrackingMetrics is a digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.

8.5

Composite Score

8.8

CX Score

+87

Emotional Footprint

89%

Likeliness to Recommend

25

Reviews

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Reports on iPad

CallTrackingMetrics Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedback from real IT professionals and business leaders.

CallTrackingMetrics has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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