Customer Relationship Management

Response
Distribution
0Reviews

BSI

BSI CRM

Whether B2C, B2B, department or group: BSI CRM adapts to your business, your processes and your IT environment, and not vice versa. This gives you a clear 360° view of customer data and customer behavior at any time, in any department and at any touch point: on desktops, tablets and smartphones. BSI CRM wins praise for this flexibility from experts, customers and at CRM awards, but the best compliments are received from tens of thousands of satisfied users.

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Composite Score

Composite
Score

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CX Score

CX
Score

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Emotional Footprint

Emotional
Footprint

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Likeliness to Recommend

Likeliness
to Recommend

Customer Relationship Management

Response
Distribution
0Reviews
Category Features
  • Account and Contact Management
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  • Activity and Workflow Management
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  • Analytics and Reporting
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  • Collaboration
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  • Customer Service Management
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  • Lead Management
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  • Marketing Management
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  • Mobile
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  • Quote Contract and Proposal
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  • Sales Management
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  • Telephony and Call Center Management

Report

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  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
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Product Scorecard

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