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Broadleaf Commerce LLC

Broadleaf Commerce

Composite Score

8.1 /10

CX Score

8.4 /10

28 Reviews Write a Review

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What is Broadleaf Commerce?

Broadleaf Commerce believes in furthering commerce innovation and empowering teams to solve complex B2B and B2C challenges across catalog (PIM), content (CMS), Unified, Multi-site and Marketplace solutions. Broadleaf provides an eCommerce platform built on cloud-native microservice architecture and supported by a team of expert engineers and consultants.

Company Details

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Broadleaf Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Broadleaf Commerce?

11% Negative

10% Neutral

79% Positive

Pros

Caring
Respectful
Efficient Service
Acts with Integrity

Feature Ratings

Average 80

Customer Order Portal

Catalog Management

Payment Processing

Microsite Management

Content Localization

Reporting and Analytics

Content Management

Order Management

Integrated Search

Retargeting Capabilities

Predictive Recommendations

Vendor Capability Ratings

Average 81

Vendor Support

Business Value Created

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Also Featured in...

B2B eCommerce

Score 8.1

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Broadleaf Commerce Reviews

Liam P.

Role: Sales Marketing
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2026

A fantastic open source eCommerce platform

Likeliness to Recommend

10 /10

What differentiates Broadleaf Commerce from other similar products?

The broadleaf Platform key advantages are that its open source and fully microservices led architecture enabling you to plug and play with exisiting business platforms and services. Its fully customisable allow you to build features to suit business needs and integrate them into the core product release.

What is your favorite aspect of this product?

The ability to customise microservices is a significant advantage over older architecture and limited ecommerce platforms. Broadleaf really is the future off digital platforms

What do you dislike most about this product?

The admin console could have a bit more intuitive UI but it does what it needs to. Also have some more AI intergrations in the platform which i know are on future roadmaps

What recommendations would you give to someone considering this product?

I would highly recommend taking advantage of the free download to test the product. Work with your architecture teams to ensure and test case core capabilities that drive business value to see how easy and how customisable the platform is to meet business goals.

Pros

Trustworthy
Fair
Client's Interest First
Generous Negotitation

Olin M.

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2026

Great solution for complex Commerce

Likeliness to Recommend

10 /10

What differentiates Broadleaf Commerce from other similar products?

What differentiates Broadleaf Commerce is having the flexibility to tackle complex commerce problems. This can be anything from multiple properties, multiple languages and geographies, high number of SKUs or complexities in SKU makeup to B2B complexities and desired feature set. They leverage a modern architecture that is composable and scalable allowing brands to support current needs while positioning them to innovate quickly and be ready for an agentic future.

What is your favorite aspect of this product?

The modularity of the platform allows us as solution partners to implement very customized solutions for large companies that have complex business problems. Their financial model allows our customers the flexibility to leverage Broadleaf Commerce capabilities and modules without having to over-pay for features they don't need.

What do you dislike most about this product?

Given it's a built to be customized to address complex problems it does require a level of knowledg and development to achieve goals so not typically a good fit for non-complex, smaller businesses.

What recommendations would you give to someone considering this product?

I would recommend them to look at all deployment models and make a decision based on the one that best fits their business needs and growth plans.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Biren S.

Role: C-Level
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2026

Recommend it for Mid-Large B2C Commerce Enterprise

Likeliness to Recommend

8 /10

What differentiates Broadleaf Commerce from other similar products?

Access to codebase makes easy & flexibility to customize. Coarse grained or Fine grained deployments based on customer requirements Customer services response time better compared to other industry leading platforms Backward compatibility & flexible upgrades

What is your favorite aspect of this product?

Access to code base & flexible deployment strategies

What do you dislike most about this product?

Lack of accelerators to faster head implementations (web or mobile).

What recommendations would you give to someone considering this product?

Need decent size in-house implementation team for platform adoption.

Pros

Trustworthy
Acts with Integrity
Client's Interest First
Reliable

Broadleaf Commerce

What is Broadleaf Commerce?

Company Details

Book a Free Demo Today!

Broadleaf Commerce Ratings

84 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Broadleaf Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Content Localization The solution provides support for multiple languages and currencies.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Content Management Includes collaboration, check-in/check-out, and version control.

Order Management Includes order entry, order processing, order tracking, and parts management.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

B2B eCommerce

Broadleaf Commerce Reviews

Liam P.

A fantastic open source eCommerce platform

Likeliness to Recommend

Pros

Olin M.

Great solution for complex Commerce

Likeliness to Recommend

Pros

Biren S.

Recommend it for Mid-Large B2C Commerce Enterprise

Likeliness to Recommend

Pros

Most Popular Broadleaf Commerce Comparisons

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Square Online

Oracle Commerce

Feature Ratings

Customer Order Portal

Catalog Management

Payment Processing

Microsite Management

Content Localization

Reporting and Analytics

Content Management

Order Management

Integrated Search

Retargeting Capabilities

Predictive Recommendations

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Ease of Data Integration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness