Broadleaf Commerce Logo
Broadleaf Commerce Logo
Broadleaf Commerce LLC

Broadleaf Commerce

Composite Score
7.7 /10
CX Score
7.9 /10
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Broadleaf Commerce
7.7 /10

What is Broadleaf Commerce?

Broadleaf Commerce believes in furthering commerce innovation and empowering teams to solve complex B2B and B2C challenges across catalog (PIM), content (CMS), Unified, Multi-site and Marketplace solutions. Broadleaf provides an eCommerce platform built on cloud-native microservice architecture and supported by a team of expert engineers and consultants.

Company Details

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Broadleaf Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

90 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Broadleaf Commerce?

9% Negative
10% Neutral
81% Positive

Pros

  • Caring
  • Respectful
  • Efficient Service
  • Acts with Integrity

Feature Ratings

Average 80

Customer Order Portal

86

Catalog Management

84

Payment Processing

82

Microsite Management

82

Reporting and Analytics

80

Content Localization

80

Content Management

79

Order Management

78

Integrated Search

76

Retargeting Capabilities

75

Predictive Recommendations

62

Vendor Capability Ratings

Average 79

Vendor Support

86

Business Value Created

85

Availability and Quality of Training

81

Breadth of Features

80

Ease of Customization

80

Ease of Data Integration

79

Quality of Features

79

Ease of IT Administration

78

Ease of Implementation

78

Product Strategy and Rate of Improvement

74

Usability and Intuitiveness

74

Broadleaf Commerce Reviews

Mattie C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2026

Broadleaf is always there to assist

Likeliness to Recommend

7 /10

What differentiates Broadleaf Commerce from other similar products?

Broadleaf has excellent support when help is needed most. I can get a response on an issue within minutes and on a call to resolve a problem if email doesnt work. Fast, Easy and Simple.

What is your favorite aspect of this product?

The support team, ease of use when navigating and cartt features.

What do you dislike most about this product?

Promoting items can take several steps and involve multiple locations.

What recommendations would you give to someone considering this product?

I recommend comparing with similar products and checking reviews.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring
  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2026

Broadleaf is critical to our eCommerce success

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2026

Highly extensible enterprise commerce framework

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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