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Broadleaf Commerce LLC

Broadleaf Commerce

Composite Score

7.4 /10

CX Score

7.6 /10

10 Reviews Write a Review

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What is Broadleaf Commerce?

Broadleaf Commerce believes in furthering commerce innovation and empowering teams to solve complex B2B and B2C challenges across catalog (PIM), content (CMS), Unified, Multi-site and Marketplace solutions. Broadleaf provides an eCommerce platform built on cloud-native microservice architecture and supported by a team of expert engineers and consultants.

Company Details

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Broadleaf Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Broadleaf Commerce?

11% Negative

10% Neutral

79% Positive

Pros

Enables Productivity
Trustworthy
Unique Features
Inspires Innovation

Cons

Less Transparent
Charges for Enhancements

Feature Ratings

Average 79

Catalog Management

Multi-Storefront

Reporting and Analytics

Order Management

Shopping Cart Management

Payment Processing

Integrated Search

Multi-Language Support

Content Management

ERP Integration

Guided Selling

Vendor Capability Ratings

Average 77

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Implementation

Broadleaf Commerce Reviews

Jason S.

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Simple and secure but hasn’t updated properly.

Likeliness to Recommend

6 /10

What differentiates Broadleaf Commerce from other similar products?

We needed something with tougher security and a more modern program.

What is your favorite aspect of this product?

We have not had a data breach since implementing.

What do you dislike most about this product?

It has not updated enough which leaves us concerned for another breach.

What recommendations would you give to someone considering this product?

Ask for a white sheet or roadmap to see how the company will grow and advance your investment

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Client Friendly Policies

Michael D.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Love this product, very efficient.

Likeliness to Recommend

7 /10

What differentiates Broadleaf Commerce from other similar products?

Easy to navigate, customer support is has always been a breeze.

What is your favorite aspect of this product?

How efficient it is.

What do you dislike most about this product?

Nothing really!

What recommendations would you give to someone considering this product?

Definitely a useful tool!

Pros

Trustworthy
Fair
Continually Improving Product
Enables Productivity

Broadleaf Commerce

What is Broadleaf Commerce?

Company Details

Book a Free Demo Today!

Broadleaf Commerce Ratings

87 Likeliness to Recommend

89 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Broadleaf Commerce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Order Management Includes order entry, order processing, order tracking, and parts management.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Multi-Language Support Send or translate alerts in multiple languages.

Content Management Includes collaboration, check-in/check-out, and version control.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Broadleaf Commerce Reviews

Jason S.

Simple and secure but hasn’t updated properly.

Likeliness to Recommend

Pros

Michael D.

Love this product, very efficient.

Likeliness to Recommend

Pros

Feature Ratings

Catalog Management

Multi-Storefront

Reporting and Analytics

Order Management

Shopping Cart Management

Payment Processing

Integrated Search

Multi-Language Support

Content Management

ERP Integration

Guided Selling

Vendor Capability Ratings

Business Value Created

Breadth of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of Implementation