What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Trustworthy
- Generous Negotitation
- Reliable
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Marketing Analytics
Social Media Marketing Management
Loyalty Promotions Management
Communication Archive
Opt-in
Mobile Marketing Management
Text Messaging
Application Integration
Mobile Payments
Surveys Feedback
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
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Brevo Reviews
Joy K.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2024
One of the best email software for me
Likeliness to Recommend
What differentiates Brevo from other similar products?
The rate at which Brevo delivers emails is truly outstanding. Be it transactional emails, order confirmations, or crucial customer notifications, I have confidence in Brevo's ability to consistently ensure they reach the recipients' inboxes. This has notably enhanced customer engagement and satisfaction, as they receive prompt and precise updates from my business that other similar providers cannot deliver
What is your favorite aspect of this product?
I appreciate the flexibility of selecting my pricing tiers depending on the number of emails I dispatch rather than the quantity of contacts in my account. Even though I have over 20,000 emails in my account, it doesn't imply that I conduct an email campaign to all those addresses each month.
What do you dislike most about this product?
Although Brevo is typically easy to navigate, there are some aspects where the user interface could be enhanced. For instance, the menu layout can occasionally be perplexing, requiring some effort to locate specific features. Furthermore, the size of some email templates is substantial, leading to longer loading times. This can be inconvenient when one is attempting to swiftly set up an email campaign.
What recommendations would you give to someone considering this product?
I would highly recommend this tool to anyone looking to use it for email marketing and social media marketing at a good pricing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Raef N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
The ideal tool for business
Likeliness to Recommend
What differentiates Brevo from other similar products?
We began utilizing it in the corporation because of all the valuable and productive things it can do for us. Considering all the useful features it provides for our department, we implemented this tool. We love how it automates the process of building and maintaining relationships with customers, whether it's through email or social media.
What is your favorite aspect of this product?
The fact that it is a fascinating and appealing tool now helps the staff feel engaged and inspired to incorporate it into the activities. This is mainly due to its easy and light handling, one of its key advantages. Also, you should always provide great pricing plans to make clients want to add it to their company even more.
What do you dislike most about this product?
As it has met my requirements, I have not encountered any problems or issues with this tool thus far; on the contrary, it is effective and productive.
What recommendations would you give to someone considering this product?
I suggest this tool to any company because of the great value it adds to the marketing realm. Brevo is not only multipurpose but also online, simple to use, and requires little time to educate employees to use. Its inexpensive plans and adaptable pricing structure make it a good fit for small enterprises looking to keep client satisfaction high.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sanket V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2023
A Comprehensive Solution for Streamlined Access C
Likeliness to Recommend
What differentiates Brevo from other similar products?
Brevo distinguishes itself from its competitors by offering a highly customisable access control system with seamless integration capabilities, making it a versatile choice for businesses of all sizes.
What is your favorite aspect of this product?
My favorite aspect of Brevo is its versatility. It is a comprehensive marketing platform that can be used for a variety of purposes, including email marketing, SMS marketing, chat, and social media marketing
What do you dislike most about this product?
The thing I dislike most about Brevo is its lack of integration with some popular marketing platforms, such as HubSpot and Salesforce.
What recommendations would you give to someone considering this product?
Before you sign up for Brevo, take some time to think about your marketing needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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