What is Bloomreach Engagement?
Bloomreach Engagement is a real-time platform with intelligent marketing automation. It offers the tools essential for reaching top customers with hyper-personalized experiences, helping businesses to drive engagement, conversion, and loyalty. As a single platform that combines the power of a customer data platform, an email service provider, artificial intelligence, marketing automation, and web personalization, Bloomreach Engagement empowers users to create highly targeted and personalized campaigns that drive revenue.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBloomreach Engagement Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Bloomreach Engagement.
87 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bloomreach Engagement?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Recommended Best Action
Marketing Analytics
Marketing Asset Management
Social Media Marketing Management
Marketing Project Management
Opportunity Pipeline Tracking
Mobile Marketing Management
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of Customization
Also Featured in...
Bloomreach Engagement Reviews
Michael S.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2022
A useful tool for transforming our customer data
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
In comparison to other functions I use, this one works quite well. Because of the ability to track anything, the advantages are limitless. The information we receive has taught us a lot. We thought we knew who our clients were, but the facts proved us wrong. The software is being updated as well.
What is your favorite aspect of this product?
I've been using Bloomreach for a long time and it was a great tool. I have had positive experiences with it. Bloomreach's brand platform is user-friendly and straightforward. Search and browse rules are created rapidly and are short-lived. I like the better level of support we receive, and I find our DXM staff to be exceptional when issues arise.
What do you dislike most about this product?
When it comes to having to know the platform, there is undoubtedly a learning curve. To get as much out of Exponea, we'll need to master it quickly. We need to pay attention to learning about it and how to utilize it, but it's a solid system overall.
What recommendations would you give to someone considering this product?
I can only speak for Exponea, but if you're thinking about it, go for it. Just be prepared for just a totally blank sheet experience from which you'll build your own CRM/CDP to achieve the single customer perspective experience. It's a true off-the-shelf software application that transforms into a custom app for your company.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Supriya S.
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Apr 2022
Powerful CDP and solution to all business needs
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
Bloomreach is quite intuitive and the best part is they are constantly evolving and growing- both in terms of clients and features
What is your favorite aspect of this product?
Seamless integration with other APIs and tools
What do you dislike most about this product?
Don't think there is any drawback
What recommendations would you give to someone considering this product?
just go-for-it if you aim to optimise your marketing and business results
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Christina V.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2022
Powerful and interactive layout
Likeliness to Recommend
What differentiates Bloomreach Engagement from other similar products?
Includes all the essential characteristics and a clever blend of customization and efficient components that we require to offer personalized and coherent product and content experiences across all sites.
What is your favorite aspect of this product?
The digital experience components assist us in in designing, measuring, and continually improving the customer experience. Offers a really simple UI to easily to provide a fantastic digital experience.
What do you dislike most about this product?
It would be beneficial if they offered debugging console for programs that cause performance deterioration.
What recommendations would you give to someone considering this product?
With its AI-assisted personalization and optimization solutions you can do custom branding and create a strong brand image.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing