BigPanda Logo
BigPanda Logo
BigPanda Inc.

BigPanda

8.0 / 10
Category
BigPanda
8.0 / 10

What is BigPanda?

Today, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments, resulting in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps, improving service availability, reducing costs, and giving their teams time back for digital transformation.

Company Details


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BigPanda Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigPanda.

86 Likeliness to Recommend

95 Plan to Renew

69 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigPanda?

5% Negative
18% Neutral
77% Positive

Pros

  • Fair
  • Reliable
  • Saves Time
  • Helps Innovate

Feature Ratings

Average 74

Security Operations Automation

100

Change Control Automation

100

Event & Alert Management Automation

79

Analyze Discovery Data

78

Analyze Activity Data

76

Performance & Capacity Management Automation

75

Incident Management Automation

75

Explainable and Trainable Algorithms

75

Data Visualization

74

Operational Task Automation

69

Problem Management Automation

69

Vendor Capability Ratings

Average 78

Availability and Quality of Training

91

Ease of Customization

91

Quality of Features

91

Business Value Created

86

Ease of IT Administration

86

Ease of Data Integration

81

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

77

Vendor Support

77

Breadth of Features

72

BigPanda Reviews

Pooja s.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Have friendly user interface.

Likeliness to Recommend

9 / 10

What differentiates BigPanda from other similar products?

User friendly and easy to use.

What is your favorite aspect of this product?

Big panda helps us manage and respond to ops incidents faster.

What do you dislike most about this product?

Some time its take a lot of time to load.

What recommendations would you give to someone considering this product?

It is highly customizable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Agam A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

they have a good support structure

Likeliness to Recommend

7 / 10

What differentiates BigPanda from other similar products?

corelates events from multiple monitoring platforms

What is your favorite aspect of this product?

functionality

What do you dislike most about this product?

tech support

What recommendations would you give to someone considering this product?

get this only if your budget is good

Pros

  • Helps Innovate
  • Appreciates Incumbent Status
  • Reliable
  • Enables Productivity

Cons

  • Commodity Features
  • Security Frustrates

Akash V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great tool for handling alert notification

Likeliness to Recommend

9 / 10

What differentiates BigPanda from other similar products?

It helps aggregate, corelate and view incidents across a variety of monitoring system

What is your favorite aspect of this product?

Best in alerting, fast, easy and corelation and automation

What do you dislike most about this product?

Sometimes hard to create reports outside the tool.

What recommendations would you give to someone considering this product?

Big Panda having Great event automation and orchestration platform with powerful alerting managment.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

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