What is Basis?
Basis Technologies is a global provider of workflow automation, intelligence and programmatic trading software for the marketing enterprise. Its technology platform consolidates digital operations across programmatic, publisher-direct, connected TV (CTV), search, and social campaigns. Basis (formerly BasisAutomate) integrates otherwise disconnected processes, systems and point solutions to create a seamless workflow and centralized system of record for digital marketers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basis?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Demand-Side Capabilities
Advertisement Placement
Role-Based Access Controls
Supply-Side Capabilities
Audience Identification
MarTech Ecosystem integration
Advertisement Reporting
Audience Segmentation
Data Management Platform Capabilities
Advertisement Content Curation
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Vendor Support
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Basis Reviews
Sandra A.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2023
Excellent platform with great service and support.
Likeliness to Recommend
What differentiates Basis from other similar products?
With Basis, we can create anything a client can imagine. There are no equals when it comes to the breadth of the targeting options, platforms, audiences, networks, exchanges, strategies, and partners. Whatever a client throws at us, Basis has a solution to carry out the plan. In addition, the assistance team goes above and beyond to help us succeed. We have a team of support, from routine check-in calls and sporadic email queries to support decks and customized research.
What is your favorite aspect of this product?
The Basis software is very user-friendly and simple to use. They have an extensive amount of study on various verticals, and their dedicated customer success managers and team are always accessible to assist when questions arise. I also value the self-study courses they provide through the Basis Institute, which can be referred to whenever required. They consider your ideas and pass them on to their team for consideration and, if practical, implementation.
What do you dislike most about this product?
Turn times can sometimes be a little longer, particularly when waiting on Search/Social replies, but the message center’s visibility helps ease this discomfort a little.
What recommendations would you give to someone considering this product?
In addition to streamlining communication into a message center that gives your entire team insight into every part of the campaign, Basis offers solid support with a full team backing your account. I like that I can use it as a media planning tool and establish all of my advertising budgets even outside of the Basis platform.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor Friendly Policies
- Security Frustrates
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Karen j.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Nov 2022
Basis advertising is a wonderful DSP tool.
Likeliness to Recommend
What differentiates Basis from other similar products?
Quality customer support with an assigned client Success Manager & a product team that listens to feedback and quickly implements enhancements. Programmatic advertising and DSPs are often tough subjects to get into – Basis assigned a coaching team that flew out to offer guidance over an entire day. After the training session, I found the platform to be simple to use and intuitive.
What is your favorite aspect of this product?
If a shopper can dream it, we can build it, with Basis. The intensive quantity of targeting options, platforms, audiences, networks, exchanges, tactics, and partners is unparalleled. Irrespective of what a client throws at us, there’s an answer among Basis to execute the campaign. In addition, the support of employees is incredibly useful to ensure that we are successful. From regular register calls and random email inquiries to support decks and personalized research, we have a team of support.
What do you dislike most about this product?
There’s certainly a learning curve with the platform. It’s continuously not the most intuitive and attempting to jump in it brand new may be difficult. Luckily they provide in-person and virtual learning programs to make sure you’re comfy with the platform.
What recommendations would you give to someone considering this product?
I prefer that I can set all my budgets for advertising even outside of the basic platform, and use it as a media designing feature. Most of all, I’m pleased with the info I have access to for advertising functions for the DSP. A completely recommended DSP software because of its excellent features.
Pros
- Helps Innovate
- Reliable
- Generous Negotitation
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Phil P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2022
Mid-tier DSP
Likeliness to Recommend
What differentiates Basis from other similar products?
Basis is not an industry leading DSP compared to other competitors like The Trade Desk. For brands or agencies who may not have a huge programmatic advertising budget, this is a good starter DSP.
What is your favorite aspect of this product?
It's not as expensive to license the product compared to some of the up market and superior DSPs.
What do you dislike most about this product?
Basis really lacks customer support and training.
What recommendations would you give to someone considering this product?
Interview 2-3 competitors and rank each company based on the features that are most important for your business.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Less Reliable
- Vendor Friendly Policies
- Less Fair
Please tell us why you think this review should be flagged.
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