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Basis Logo
Basis Technologies

Basis

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Basis
7.5 /10

What is Basis?

Basis Technologies is a global provider of workflow automation, intelligence and programmatic trading software for the marketing enterprise. Its technology platform consolidates digital operations across programmatic, publisher-direct, connected TV (CTV), search, and social campaigns. Basis (formerly BasisAutomate) integrates otherwise disconnected processes, systems and point solutions to create a seamless workflow and centralized system of record for digital marketers.

Company Details


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Awards & Recognition

Basis won the following awards in the Ad Tech category

Basis Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basis.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basis?

0% Negative
17% Neutral
83% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Demand-Side Capabilities

92

Advertisement Placement

91

Role-Based Access Controls

91

Supply-Side Capabilities

83

Audience Identification

83

MarTech Ecosystem integration

82

Advertisement Reporting

80

Audience Segmentation

78

Data Management Platform Capabilities

77

Advertisement Content Curation

75

Vendor Capability Ratings

Average 79

Ease of Implementation

86

Ease of Data Integration

83

Vendor Support

81

Business Value Created

80

Usability and Intuitiveness

80

Ease of IT Administration

79

Ease of Customization

78

Quality of Features

78

Product Strategy and Rate of Improvement

77

Breadth of Features

75

Availability and Quality of Training

75

Basis Reviews

Sandra A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent platform with great service and support.

Likeliness to Recommend

8 /10

What differentiates Basis from other similar products?

With Basis, we can create anything a client can imagine. There are no equals when it comes to the breadth of the targeting options, platforms, audiences, networks, exchanges, strategies, and partners. Whatever a client throws at us, Basis has a solution to carry out the plan. In addition, the assistance team goes above and beyond to help us succeed. We have a team of support, from routine check-in calls and sporadic email queries to support decks and customized research.

What is your favorite aspect of this product?

The Basis software is very user-friendly and simple to use. They have an extensive amount of study on various verticals, and their dedicated customer success managers and team are always accessible to assist when questions arise. I also value the self-study courses they provide through the Basis Institute, which can be referred to whenever required. They consider your ideas and pass them on to their team for consideration and, if practical, implementation.

What do you dislike most about this product?

Turn times can sometimes be a little longer, particularly when waiting on Search/Social replies, but the message center’s visibility helps ease this discomfort a little.

What recommendations would you give to someone considering this product?

In addition to streamlining communication into a message center that gives your entire team insight into every part of the campaign, Basis offers solid support with a full team backing your account. I like that I can use it as a media planning tool and establish all of my advertising budgets even outside of the Basis platform.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Security Frustrates
  • Vendor's Interest First

Karen j.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Basis advertising is a wonderful DSP tool.

Likeliness to Recommend

8 /10

What differentiates Basis from other similar products?

Quality customer support with an assigned client Success Manager & a product team that listens to feedback and quickly implements enhancements. Programmatic advertising and DSPs are often tough subjects to get into – Basis assigned a coaching team that flew out to offer guidance over an entire day. After the training session, I found the platform to be simple to use and intuitive.

What is your favorite aspect of this product?

If a shopper can dream it, we can build it, with Basis. The intensive quantity of targeting options, platforms, audiences, networks, exchanges, tactics, and partners is unparalleled. Irrespective of what a client throws at us, there’s an answer among Basis to execute the campaign. In addition, the support of employees is incredibly useful to ensure that we are successful. From regular register calls and random email inquiries to support decks and personalized research, we have a team of support.

What do you dislike most about this product?

There’s certainly a learning curve with the platform. It’s continuously not the most intuitive and attempting to jump in it brand new may be difficult. Luckily they provide in-person and virtual learning programs to make sure you’re comfy with the platform.

What recommendations would you give to someone considering this product?

I prefer that I can set all my budgets for advertising even outside of the basic platform, and use it as a media designing feature. Most of all, I’m pleased with the info I have access to for advertising functions for the DSP. A completely recommended DSP software because of its excellent features.

Pros

  • Helps Innovate
  • Reliable
  • Generous Negotitation
  • Friendly Negotiation

Phil P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Mid-tier DSP

Likeliness to Recommend

6 /10

What differentiates Basis from other similar products?

Basis is not an industry leading DSP compared to other competitors like The Trade Desk. For brands or agencies who may not have a huge programmatic advertising budget, this is a good starter DSP.

What is your favorite aspect of this product?

It's not as expensive to license the product compared to some of the up market and superior DSPs.

What do you dislike most about this product?

Basis really lacks customer support and training.

What recommendations would you give to someone considering this product?

Interview 2-3 competitors and rank each company based on the features that are most important for your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Reliable
  • Vendor Friendly Policies
  • Less Fair

Most Popular Basis Comparisons