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37signals

Basecamp

Composite Score

9.0 /10

CX Score

9.3 /10

226 Reviews Write a Review

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What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

Company Details

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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

10 Top Rated Capabilities

8 Top Rated Features

2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

11 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

4 Top Rated Capabilities

6 Top Rated Features

2022

Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative

3% Neutral

95% Positive

Pros

Helps Innovate
Respectful
Saves Time
Effective Service

Feature Ratings

Average 85

Collaboration

Document Management

Workflow Management

Mobile Access

Resource Management

Budget Management

Dependency and Milestone Tracking

Planning and Scheduling

Reporting

Hierarchical Task Management

Time & Expense Tracking

Vendor Capability Ratings

Average 86

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support

Basecamp Reviews

Monicah W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

The Most Preferred

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

Basecamp is well designed in that employees can prepare To Do List. This enables task to be worked on in the order of their priority It also synchronizes with the calendar to facilitate planning and working with deadlines

What is your favorite aspect of this product?

Basecamp is compatible with most Devices.This allows managers to monitor the progress via the mobile phones

What do you dislike most about this product?

We are satisfied

What recommendations would you give to someone considering this product?

For smooth and easy project management go for Basecamp

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Serena O.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Basecamp reduces project management complexities,

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

One significant aspect that sets Basecamp apart from standard project management software I have worked with is the quality of collaboration it offers. Unlike other tools that restrict project communication to comments on project activities or cards, Basecamp provides various communication options such as group chat, pings, message boards, and more. Having diverse communication options enables us to consolidate real-time project-related communication in one centralized location.

What is your favorite aspect of this product?

One feature I particularly appreciate about Basecamp is the ability to customize my notifications for messages and tasks. I have the flexibility to pause notifications during specific periods or set specific durations for receiving notifications. Additionally, Basecamp's summary feature is extremely helpful when I haven't accessed the platform for a while. It provides a quick overview of key events that have occurred during my absence.

What do you dislike most about this product?

In our department, Basecamp is not utilized as a standalone project management tool due to its limited project viewing options. Specifically, we require a Kanban board or Gantt chart to visualize projects effectively, which is not currently available in Basecamp. Additionally, the absence of a task prioritization feature is another key factor in our decision to always pair Basecamp with a standard project management software , rather than using it alone.

What recommendations would you give to someone considering this product?

Basecamp stands out due to its vast built-in collaboration like message boards, team schedules and group chats.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Joshua M.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

The Product integrated tools are easy to interact

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

User friendly word processing tools and dashboard

What is your favorite aspect of this product?

Data organization, calendar and activity/Event scheduling and reminder

What do you dislike most about this product?

The product is all commercial as opposed to before. It should have free product with limited tools moving towards commercial products with more tools and so forth

What recommendations would you give to someone considering this product?

It's worth giving it a shot

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Basecamp

What is Basecamp?

Company Details

Book a Free Demo Today!

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

Basecamp Ratings

89 Likeliness to Recommend

1 Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Basecamp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Time & Expense Tracking Ability to track time for planning and estimating

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Basecamp Reviews

Monicah W.

The Most Preferred

Likeliness to Recommend

Pros

Serena O.

Basecamp reduces project management complexities,

Likeliness to Recommend

Pros

Joshua M.

The Product integrated tools are easy to interact

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Workflow Management

Mobile Access

Resource Management

Budget Management

Dependency and Milestone Tracking

Planning and Scheduling

Reporting

Hierarchical Task Management

Time & Expense Tracking

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Vendor Support