BackupAssist 365 Logo Award Winner Product Badge
BackupAssist 365 Logo Award Winner Product Badge
Cortex I.T. Labs Pty Ltd

BackupAssist 365

Composite Score
7.8 /10
CX Score
8.1 /10
Category
BackupAssist 365
7.8 /10

What is BackupAssist 365?

Backup software that saves your servers from ruin. Never suffer from data loss ever again. Use BackupAssist to perform onsite and offsite backups to safeguard your servers.

Company Details


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Awards & Recognition

BackupAssist 365 won the following awards in the Email Backup category

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BackupAssist 365 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BackupAssist 365.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BackupAssist 365?

0% Negative
8% Neutral
92% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

User self service

86

Encryption

86

Compliance

85

Permissions Awareness

83

Legal Hold

83

Mailbox Backup Restore

82

Media Support

81

Security

81

Backup Archiving

81

AI Tech Support

79

Support for Backup Types

78

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

83

Ease of Implementation

81

Breadth of Features

81

Availability and Quality of Training

81

Ease of Data Integration

80

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Ease of IT Administration

79

Business Value Created

79

Usability and Intuitiveness

78

BackupAssist 365 Reviews

shekhar c.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Company backup is now handled well.

Likeliness to Recommend

10 /10

What differentiates BackupAssist 365 from other similar products?

Best email backup product I have used with cyber security plus the affordable cost.

What is your favorite aspect of this product?

Easy accessible and simple to use.

What do you dislike most about this product?

Sometimes performance is the issue post that support team needs to be bit fast with resolution

What recommendations would you give to someone considering this product?

For small scale company this is best product of backup data and keeping the company's data protected

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Gerardo David D.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliability at 100%

Likeliness to Recommend

9 /10

What differentiates BackupAssist 365 from other similar products?

Backups are usually very successful, providing reliability . Recovery process is very straight forward

What is your favorite aspect of this product?

Look and feel is great

What do you dislike most about this product?

Lack of support for Linux environment

What recommendations would you give to someone considering this product?

Skip if your are 100% linux user

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Raksha P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User-friendly, reliable, cost-effective.

Likeliness to Recommend

8 /10

What differentiates BackupAssist 365 from other similar products?

It has lower price than competitor products. It's a user-friendly and reliable backup solution that offers a variety of features, including cloud backup, disaster recovery, data reduplication, and encryption. It's scalable to meet the needs of businesses of all sizes and id cost-effective.

What is your favorite aspect of this product?

It's ease of use of user ID likely its most favoured aspect. I appreciate it intuitive interface and straightforward setup process, making it accessible to both technical and non-technical personnel. This simplicity can save the time and reduce the likelihood of errors during backup operations

What do you dislike most about this product?

Even this price has user friendly interface, reliable and cost-effective, there are some aspects which I personally find difficulties. It includes limited customization options, performance less efficient in large environments, and technical support from vendor.

What recommendations would you give to someone considering this product?

Users with advanced needs of larger data sets might need to explore other options. To make an informed decision, evaluate your specific requirements, compare feature and pricing, and consider user reviews.

Pros

  • Caring
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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